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VS2010 crash on startup

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[quote][i]Originally posted by supertony[/i]
[br]Hi,

I have a fresh install of VS2010 Ultimate (version 10.0.30319.1) on Windows 7 Professional, which crashes on start up if I have VA (build 1859) installed.

I can make the crash go away if I delete (or rename) the C:\\Users\\adann\\AppData\\Local\\Microsoft\\VisualStudio\\10.0\\Extensions directory after which I get this pop up.

[img]https://forum.wholetomato.com/forum/uploaded/supertony/20111122112017_vs_va_crash.png[/img]

If I look at the generated ActivityLog.xml file the only references to Visual Assist are:
[code]
 <entry>
    <record>20860</record>
    <time>2011/11/22 16:20:13.946</time>
    <type>Information</type>
    <source>VisualStudio</source>
    <description>Begin package load [Visual Assist X]</description>
    <guid>{44630D46-96B5-488C-8DF9-26E21DB8C1A3}</guid>
  </entry>
  <entry>
    <record>20861</record>
    <time>2011/11/22 16:20:13.948</time>
    <type>Information</type>
    <source>VisualStudio</source>
    <description>Loading UI library</description>
    <guid>{44630D46-96B5-488C-8DF9-26E21DB8C1A3}</guid>
    <path>C:\\Users\\adann\\AppData\\Local\\Microsoft\\VisualStudio\\10.0\\Extensions\\Whole Tomato Software\\Visual Assist X\\10.6.1859.0*\\VaPkgUI.dll</path>
  </entry>
[/code]

I'm not familiar with what this should look like, but the path to VaPkgUI.dll looks odd with the asterix in it?

Any ideas what might be causing this?

Thanks.
[/quote]

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T O P I C R E V I E W
supertony	Posted - Nov 22 2011 : 11:27:27 AM Hi, I have a fresh install of VS2010 Ultimate (version 10.0.30319.1) on Windows 7 Professional, which crashes on start up if I have VA (build 1859) installed. I can make the crash go away if I delete (or rename) the C:\\Users\\adann\\AppData\\Local\\Microsoft\\VisualStudio\\10.0\\Extensions directory after which I get this pop up. If I look at the generated ActivityLog.xml file the only references to Visual Assist are: <entry> <record>20860</record> <time>2011/11/22 16:20:13.946</time> <type>Information</type> <source>VisualStudio</source> <description>Begin package load [Visual Assist X]</description> <guid>{44630D46-96B5-488C-8DF9-26E21DB8C1A3}</guid> </entry> <entry> <record>20861</record> <time>2011/11/22 16:20:13.948</time> <type>Information</type> <source>VisualStudio</source> <description>Loading UI library</description> <guid>{44630D46-96B5-488C-8DF9-26E21DB8C1A3}</guid> <path>C:\\Users\\adann\\AppData\\Local\\Microsoft\\VisualStudio\\10.0\\Extensions\\Whole Tomato Software\\Visual Assist X\\10.6.1859.0*\\VaPkgUI.dll</path> </entry> I'm not familiar with what this should look like, but the path to VaPkgUI.dll looks odd with the asterix in it? Any ideas what might be causing this? Thanks.
3 L A T E S T R E P L I E S (Newest First)
feline	Posted - Nov 23 2011 : 10:59:39 AM I have replied via email.
supertony	Posted - Nov 23 2011 : 08:01:07 AM Hi, quote: Originally posted by feline How did you download / install Visual Assist X? Did you download the exe installer from our website, or did you download it from the Visual Studio gallery? I am wondering if you might have a corrupt installer, since this is definitely not supposed to happen. Can you please try reinstalling Visual Assist X, perhaps using a different method. I originally installed via the exe from your website. I've now tried with the one from the Visual Studio gallery and when that failed in the same way I downloaded again from your site with the same result. quote: Originally posted by feline If you still have the same problem, can you please open a command prompt window, navigate to the directory where VS2010 is installed, by default: cd "C:\\Program Files\\Microsoft Visual Studio 10.0\\Common7\\IDE\\" on Windows 7 32bit, and then issue the command: devenv.exe /Log "c:\\src\\vs2010.log" obviously use a valid path for the file, where the IDE process will have permission to write a log file. Can you then send us the log file please, hopefully this will offer some clues. Please submit the files via the form: http://www.wholetomato.com/support/contact.asp including this thread ID or URL in the description, so we can match it up. I've sent the log file via the contact url. I didn't mention in my first post that I'm using x64 Windows 7 and that I have VS2008 installed as well. I also tried with and without entering my VA X license key via VS2008 before attempting to run VS2010. Thanks, tony
feline	Posted - Nov 22 2011 : 3:35:38 PM How did you download / install Visual Assist X? Did you download the exe installer from our website, or did you download it from the Visual Studio gallery? I am wondering if you might have a corrupt installer, since this is definitely not supposed to happen. Can you please try reinstalling Visual Assist X, perhaps using a different method. If you still have the same problem, can you please open a command prompt window, navigate to the directory where VS2010 is installed, by default: cd "C:\\Program Files\\Microsoft Visual Studio 10.0\\Common7\\IDE\\" on Windows 7 32bit, and then issue the command: devenv.exe /Log "c:\\src\\vs2010.log" obviously use a valid path for the file, where the IDE process will have permission to write a log file. Can you then send us the log file please, hopefully this will offer some clues. Please submit the files via the form: http://www.wholetomato.com/support/contact.asp including this thread ID or URL in the description, so we can match it up.

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