| T O P I C R E V I E W |
| CliffyP |
Posted - Aug 12 2023 : 3:00:35 PM
I just encountered a problem where my VA plugin auto-updated and immediately ceased working because it went from a licensed version to an unlicensed version.
I click the revert button which took me to the d/l page for my licensed version, I d/led that and when I run the exe, nothing happens.
I'm using VS 2019 ver: 16.11.26
and the VA plugin version I was trying to revert back to is: 2375
In windows event viewer it is showing that it is crashing:
Faulting application name: VA_X_Setup2375.exe, version: 10.9.2375.0, time stamp: 0x5eb6121b
Faulting module name: VA_X_Setup2375.exe, version: 10.9.2375.0, time stamp: 0x5eb6121b
Exception code: 0xc0000005
Fault offset: 0x0000852b
Faulting process id: 0x5d58
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| 1 L A T E S T R E P L I E S (Newest First) |
| feline |
Posted - Aug 14 2023 : 06:56:16 AM
Apologies for these problems.
First you probably want to turn off the IDE setting:
IDE tools menu -> Options -> Environment -> Extensions and Updates -> Automatically update extensions
so that we can get the correct version of VA installed and working without the IDE updating it before you can stop the update.
For the installer, have you installed a recent build of Visual Studio 2022?� If so then you are running into a bug that causes our older exe installers to crash when they try to work out which versions of Visual Studio you have installed.
To work around this can you please right click on the exe installer, select Properties, and go to the Compatibility tab in the properties dialog.� If you enable "Compatibility mode" and set it to run in compatibility mode for Windows 7 the installer will load and run without any problems.
Once VA is installed and working you can go into the extension manager dialog:
IDE Extensions menu -> Manage Extensions
and turn off updating extensions just for Visual Assist, so you can turn it back on globally if you want to. |
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