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 Can't run Visual Assist from Domain User account
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bflamand
New Member

4 Posts

Posted - Jan 31 2005 :  6:22:36 PM  Show Profile
Hello,

We are in the process of considering removing local administrator access from all of our users.
When we remove such an acces from someone that was using a correctly registered Visual Assist, the user now gets the an error dialog with this message "Please run this program from the Administrator account so it can set up your license. Once the license is set up, you can run it from any account."

Visual Assist seams to indicate that it can indeed run from any account, but it is not working!
(The user is now only a simple "Domain User", without any Admin access)
I'm thinking that I need to give acces to a certain folder or registry key so that visual assist can work again for a user without admin access?
Can anyone help me with that problem?
Has anyone managed to run Visual Assist without administrator access?


Bruno Flamand
Senior Programmer
Jamdat Canada

bflamand
New Member

4 Posts

Posted - Jan 31 2005 :  6:32:45 PM  Show Profile
I forgot to mention that I'm using the latest version of Visual Assist X on Dev Studio .NET 2003.
I reinstalled the latest version of visual assist x, but the problem is still there.


Bruno Flamand
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bflamand
New Member

4 Posts

Posted - Jan 31 2005 :  6:43:43 PM  Show Profile
Ok, I managed to solved the problem on my own.

It was a security access problem with HKEY_LOCAL_MACHINE\\Software\\Licenses


Visual Assist rules!
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support
Whole Tomato Software

5566 Posts

Posted - Feb 01 2005 :  12:37:21 AM  Show Profile
Thank you for your persistence, update and enthusiasm.
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bflamand
New Member

4 Posts

Posted - Feb 01 2005 :  12:55:34 PM  Show Profile
my pleasure...

Maybe you should address this issue in your FAQ ?


Bruno
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neaira
Starting Member

1 Posts

Posted - Feb 06 2005 :  7:59:59 PM  Show Profile

Hi,

We are going through the same process and are having the same problem. May I ask how exactly you solved this issue?

Thanks,
Julia
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ether
Tomato Guru

USA
130 Posts

Posted - Feb 07 2005 :  09:51:41 AM  Show Profile
neaira, I'm guessing he ran regedt32, went to the key he mentioned above, clicked the "Security" menu and selected permissions. From there you can change the security settings for that key.
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