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 Unfinished termination of MSDEV process
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robotian
New Member

4 Posts

Posted - Sep 08 2005 :  12:49:44 AM  Show Profile
Versions are as follows:

VA_X.dll file version 10.1.1418.0 built 2005.06.24
Licensed to:
VA X:
VAOpsWin.dll version 1.2.0.4
MSDev.exe version 6.0.9782.2 (Korean version)
Devshl.dll version 6.0.9782.0
Font: Fixedsys 16(Pixels)
Comclt32.dll version 5.82.2900.2180
WindowsNT 5.1 Build 2600 Service Pack 2 (Korean O/S, Windows XP Pro. Service Pack 2)
2 processors

After doing following procedures, MSDEV.exe remains in the windows task manager.

To reproduce this bug do as follows:
1. open a file with MSDEV
2. close MSDEV

Then, I experienced the unfinished termination of MSDEV process.
Any idea?

P.S. I have one more problem about license key. I bought 5 users licenses, but entering the provided key doesn't work. What can I do?

AdyR
Ketchup Master

United Kingdom
75 Posts

Posted - Sep 08 2005 :  05:14:22 AM  Show Profile
quote:
P.S. I have one more problem about license key. I bought 5 users licenses, but entering the provided key doesn't work. What can I do?


I thought I had a problem with my license but it turned out to be the way outlook had wrapped the long lines. Make sure when you paste the license in that you only have two lines and if you have to delete any line breaks, make sure you don't loose any spaces.

Ady
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feline
Whole Tomato Software

United Kingdom
18939 Posts

Posted - Sep 08 2005 :  6:07:25 PM  Show Profile
if AnyR's suggestion for the licence key does not help then can you email [email protected], including your licence key, so that they can check it.

for the handing MSDEV, can you launch a second copy of the IDE and attach it to this hanging process, and produce a call stack please?

does this happen with every file? do the files have Korean characters in them? what happens with a file with only English characters in it?

zen is the art of being at one with the two'ness
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robotian
New Member

4 Posts

Posted - Sep 09 2005 :  02:06:43 AM  Show Profile
quote:
Originally posted by feline

if AnyR's suggestion for the licence key does not help then can you email [email protected], including your licence key, so that they can check it.

for the handing MSDEV, can you launch a second copy of the IDE and attach it to this hanging process, and produce a call stack please?



please find out callstack info after breaking the hanging process.

NTDLL! 7c93eb94()
MSCTF! 74670e6c()
USER32! 77cfeaf2()
USER32! 77cfea9e()
USER32! 77cfebf3()
NTDLL! 7c93eae3()
MFC42! 73d11233()

Also, disassembly in NTDLL shows

7C93EB94 ret <----
7C93EB95 lea esp,[esp]
7C93EB9C lea esp,[esp]
7C93EBA0 nop
7C93EBA1 nop
7C93EBA2 nop
7C93EBA3 nop
7C93EBA4 nop
7C93EBA5 lea edx,[esp+8]
7C93EBA9 int 2Eh
7C93EBAB ret
7C93EBAC push ebp
7C93EBAD mov ebp,esp
7C93EBAF pushfd
7C93EBB0 sub esp,2D0h
7C93EBB6 mov dword ptr [ebp-224h],eax
7C93EBBC mov dword ptr [ebp-228h],ecx
7C93EBC2 mov eax,dword ptr [ebp+8]
7C93EBC5 mov ecx,dword ptr [ebp+4]
7C93EBC8 mov dword ptr [eax+0Ch],ecx
7C93EBCB lea eax,[ebp-2D4h]
7C93EBD1 mov dword ptr [eax+0B8h],ecx
7C93EBD7 mov dword ptr [eax+0A4h],ebx
7C93EBDD mov dword ptr [eax+0A8h],edx
7C93EBE3 mov dword ptr [eax+0A0h],esi
7C93EBE9 mov dword ptr [eax+9Ch],edi
7C93EBEF lea ecx,[ebp+0Ch]
7C93EBF2 mov dword ptr [eax+0C4h],ecx
7C93EBF8 mov ecx,dword ptr [ebp]
7C93EBFB mov dword ptr [eax+0B4h],ecx
7C93EC01 mov ecx,dword ptr [ebp-4]
7C93EC04 mov dword ptr [eax+0C0h],ecx
7C93EC0A mov word ptr [eax+0BCh],cs
7C93EC10 mov word ptr [eax+98h],ds
7C93EC16 mov word ptr [eax+94h],es
7C93EC1C mov word ptr [eax+90h],fs
7C93EC22 mov word ptr [eax+8Ch],gs
7C93EC28 mov word ptr [eax+0C8h],ss
7C93EC2E mov dword ptr [eax],10007h
7C93EC34 push 1
7C93EC36 push eax
7C93EC37 push dword ptr [ebp+8]
7C93EC3A call 7C93E252
7C93EC3F sub esp,20h
7C93EC42 mov dword ptr [esp],eax
7C93EC45 mov dword ptr [esp+4],1
7C93EC4D mov dword ptr [esp+10h],0
7C93EC55 mov eax,dword ptr [ebp+8]
7C93EC58 mov dword ptr [esp+8],eax
7C93EC5C mov eax,esp
7C93EC5E push eax
7C93EC5F call 7C93EBAC

disassembly in MSCTF

74670E6C call 746614FA <---
74670E71 ret 0Ch

quote:
Originally posted by feline
does this happen with every file? do the files have Korean characters in them? what happens with a file with only English characters in it?



Yes. No. The same result with a file with only English characters.
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feline
Whole Tomato Software

United Kingdom
18939 Posts

Posted - Sep 10 2005 :  5:38:48 PM  Show Profile
you may want to try 1422, which contains a lot of bug fixes, but it is also another beta build, so it might have other problems.

http://forum.wholetomato.com/forum/topic.asp?TOPIC_ID=3932

zen is the art of being at one with the two'ness
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sean
Whole Tomato Software

USA
2817 Posts

Posted - Sep 12 2005 :  8:55:46 PM  Show Profile
quote:
Originally posted by robotian

After doing following procedures, MSDEV.exe remains in the windows task manager.

To reproduce this bug do as follows:
1. open a file with MSDEV
2. close MSDEV



Does this happen in just one workspace or is it problem in multiple workspaces?
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robotian
New Member

4 Posts

Posted - Sep 15 2005 :  10:46:16 PM  Show Profile
quote:
Originally posted by sean

quote:
Originally posted by robotian

After doing following procedures, MSDEV.exe remains in the windows task manager.

To reproduce this bug do as follows:
1. open a file with MSDEV
2. close MSDEV



Does this happen in just one workspace or is it problem in multiple workspaces?




No workspace. In the explorer, I opened a file with MSDEV.
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sean
Whole Tomato Software

USA
2817 Posts

Posted - Sep 16 2005 :  12:50:42 AM  Show Profile
Opened a file with msdev in explorer? How? "Open with" context menu or double-click in explorer?

What type of file (source, header, project, etc.)?

Does it matter if MSDEV is already running or is the bug only reproducible when explorer launches MSDEV?
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robotian
New Member

4 Posts

Posted - Sep 16 2005 :  03:58:55 AM  Show Profile
quote:
Originally posted by sean

Opened a file with msdev in explorer? How? "Open with" context menu or double-click in explorer?

What type of file (source, header, project, etc.)?

Does it matter if MSDEV is already running or is the bug only reproducible when explorer launches MSDEV?




Yes. Both of "Open with MSDEV" context and double-click in explorer reproduce the bug.

source & header only. Not project.

No.
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sean
Whole Tomato Software

USA
2817 Posts

Posted - Sep 17 2005 :  01:07:49 AM  Show Profile
thanks for the report. case=758.

If you open a file in msdev without having a project or workspace open (regardless of how the file is opened) then the process does not shutdown even though the window does close.
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