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robotian
New Member
4 Posts |
Posted - Sep 08 2005 : 12:49:44 AM
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Versions are as follows:
VA_X.dll file version 10.1.1418.0 built 2005.06.24 Licensed to: VA X: VAOpsWin.dll version 1.2.0.4 MSDev.exe version 6.0.9782.2 (Korean version) Devshl.dll version 6.0.9782.0 Font: Fixedsys 16(Pixels) Comclt32.dll version 5.82.2900.2180 WindowsNT 5.1 Build 2600 Service Pack 2 (Korean O/S, Windows XP Pro. Service Pack 2) 2 processors
After doing following procedures, MSDEV.exe remains in the windows task manager.
To reproduce this bug do as follows: 1. open a file with MSDEV 2. close MSDEV
Then, I experienced the unfinished termination of MSDEV process. Any idea?
P.S. I have one more problem about license key. I bought 5 users licenses, but entering the provided key doesn't work. What can I do? |
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AdyR
Ketchup Master
United Kingdom
75 Posts |
Posted - Sep 08 2005 : 05:14:22 AM
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quote: P.S. I have one more problem about license key. I bought 5 users licenses, but entering the provided key doesn't work. What can I do?
I thought I had a problem with my license but it turned out to be the way outlook had wrapped the long lines. Make sure when you paste the license in that you only have two lines and if you have to delete any line breaks, make sure you don't loose any spaces. |
Ady |
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feline
Whole Tomato Software
United Kingdom
19021 Posts |
Posted - Sep 08 2005 : 6:07:25 PM
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if AnyR's suggestion for the licence key does not help then can you email [email protected], including your licence key, so that they can check it.
for the handing MSDEV, can you launch a second copy of the IDE and attach it to this hanging process, and produce a call stack please?
does this happen with every file? do the files have Korean characters in them? what happens with a file with only English characters in it? |
zen is the art of being at one with the two'ness |
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robotian
New Member
4 Posts |
Posted - Sep 09 2005 : 02:06:43 AM
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quote: Originally posted by feline
if AnyR's suggestion for the licence key does not help then can you email [email protected], including your licence key, so that they can check it.
for the handing MSDEV, can you launch a second copy of the IDE and attach it to this hanging process, and produce a call stack please?
please find out callstack info after breaking the hanging process.
NTDLL! 7c93eb94() MSCTF! 74670e6c() USER32! 77cfeaf2() USER32! 77cfea9e() USER32! 77cfebf3() NTDLL! 7c93eae3() MFC42! 73d11233()
Also, disassembly in NTDLL shows
7C93EB94 ret <---- 7C93EB95 lea esp,[esp] 7C93EB9C lea esp,[esp] 7C93EBA0 nop 7C93EBA1 nop 7C93EBA2 nop 7C93EBA3 nop 7C93EBA4 nop 7C93EBA5 lea edx,[esp+8] 7C93EBA9 int 2Eh 7C93EBAB ret 7C93EBAC push ebp 7C93EBAD mov ebp,esp 7C93EBAF pushfd 7C93EBB0 sub esp,2D0h 7C93EBB6 mov dword ptr [ebp-224h],eax 7C93EBBC mov dword ptr [ebp-228h],ecx 7C93EBC2 mov eax,dword ptr [ebp+8] 7C93EBC5 mov ecx,dword ptr [ebp+4] 7C93EBC8 mov dword ptr [eax+0Ch],ecx 7C93EBCB lea eax,[ebp-2D4h] 7C93EBD1 mov dword ptr [eax+0B8h],ecx 7C93EBD7 mov dword ptr [eax+0A4h],ebx 7C93EBDD mov dword ptr [eax+0A8h],edx 7C93EBE3 mov dword ptr [eax+0A0h],esi 7C93EBE9 mov dword ptr [eax+9Ch],edi 7C93EBEF lea ecx,[ebp+0Ch] 7C93EBF2 mov dword ptr [eax+0C4h],ecx 7C93EBF8 mov ecx,dword ptr [ebp] 7C93EBFB mov dword ptr [eax+0B4h],ecx 7C93EC01 mov ecx,dword ptr [ebp-4] 7C93EC04 mov dword ptr [eax+0C0h],ecx 7C93EC0A mov word ptr [eax+0BCh],cs 7C93EC10 mov word ptr [eax+98h],ds 7C93EC16 mov word ptr [eax+94h],es 7C93EC1C mov word ptr [eax+90h],fs 7C93EC22 mov word ptr [eax+8Ch],gs 7C93EC28 mov word ptr [eax+0C8h],ss 7C93EC2E mov dword ptr [eax],10007h 7C93EC34 push 1 7C93EC36 push eax 7C93EC37 push dword ptr [ebp+8] 7C93EC3A call 7C93E252 7C93EC3F sub esp,20h 7C93EC42 mov dword ptr [esp],eax 7C93EC45 mov dword ptr [esp+4],1 7C93EC4D mov dword ptr [esp+10h],0 7C93EC55 mov eax,dword ptr [ebp+8] 7C93EC58 mov dword ptr [esp+8],eax 7C93EC5C mov eax,esp 7C93EC5E push eax 7C93EC5F call 7C93EBAC
disassembly in MSCTF
74670E6C call 746614FA <--- 74670E71 ret 0Ch
quote: Originally posted by feline does this happen with every file? do the files have Korean characters in them? what happens with a file with only English characters in it?
Yes. No. The same result with a file with only English characters. |
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feline
Whole Tomato Software
United Kingdom
19021 Posts |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Sep 12 2005 : 8:55:46 PM
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quote: Originally posted by robotian
After doing following procedures, MSDEV.exe remains in the windows task manager.
To reproduce this bug do as follows: 1. open a file with MSDEV 2. close MSDEV
Does this happen in just one workspace or is it problem in multiple workspaces?
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robotian
New Member
4 Posts |
Posted - Sep 15 2005 : 10:46:16 PM
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quote: Originally posted by sean
quote: Originally posted by robotian
After doing following procedures, MSDEV.exe remains in the windows task manager.
To reproduce this bug do as follows: 1. open a file with MSDEV 2. close MSDEV
Does this happen in just one workspace or is it problem in multiple workspaces?
No workspace. In the explorer, I opened a file with MSDEV. |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Sep 16 2005 : 12:50:42 AM
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Opened a file with msdev in explorer? How? "Open with" context menu or double-click in explorer?
What type of file (source, header, project, etc.)?
Does it matter if MSDEV is already running or is the bug only reproducible when explorer launches MSDEV?
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robotian
New Member
4 Posts |
Posted - Sep 16 2005 : 03:58:55 AM
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quote: Originally posted by sean
Opened a file with msdev in explorer? How? "Open with" context menu or double-click in explorer?
What type of file (source, header, project, etc.)?
Does it matter if MSDEV is already running or is the bug only reproducible when explorer launches MSDEV?
Yes. Both of "Open with MSDEV" context and double-click in explorer reproduce the bug.
source & header only. Not project.
No. |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Sep 17 2005 : 01:07:49 AM
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thanks for the report. case=758.
If you open a file in msdev without having a project or workspace open (regardless of how the file is opened) then the process does not shutdown even though the window does close.
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