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 Can I get registration key from my install?		  New Topic  Reply to Topic
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haiqiao
Starting Member

1 Posts
Posted - Aug 29 2011 :  3:25:27 PM  Show Profile  Reply with Quote
Howdy all,

I've had VAX installed on my work computer for a few years now. I recently got a new computer and I want to use my old key to register VAX on my new computer. However, my company switched email servers last year and all of my old emails from before the switch are no longer available. This means I don't have the original key from Whole Tomato which had my key in it. Is there a way of getting my registration key from the install on my old computer?

feline
Whole Tomato Software

United Kingdom
19025 Posts
Posted - Aug 29 2011 :  4:03:55 PM  Show Profile  Reply with Quote
Unfortunately I don't know of any way to recover the key once it has been entered. If you know the email address the key was registered to you can use this form:

http://www.wholetomato.com/support/contact.asp

to ask about a lost key. If you use the lost key radio button it will go directly to the correct person, and they should be able to look up the email address in our records.
zen is the art of being at one with the two'ness
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