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pates
New Member
8 Posts |
 Posted - Aug 25 2014 : 08:12:08 AM
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I had loaded a trial version of Visual Assist and decided not to buy. I uninstalled it via the Extension Manager and deleted the Visual Assist folder from AppData.
Yet every time I launch VS2012 I see the "Welcome to Visual Assist" dialog with a prompt to enter my key. The VASSISTX menu item still appears in the menu bar with everything disabled.
How do I make it stop? |
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feline
Whole Tomato Software
United Kingdom
19004 Posts |
Posted - Aug 25 2014 : 10:02:06 AM
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How many IDE's do you have installed on your system, and which ones do you have installed?
For VS2008 and earlier, you can uninstall VA once, for all IDE's, via the control panel. For VS2010 and above, you need to uninstall VA from each individual IDE in turn, via the Extension Manager. This is due to a design decision by Microsoft about how extensions work in VS2010 and above. |
zen is the art of being at one with the two'ness |
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pates
New Member
8 Posts |
Posted - Aug 25 2014 : 11:20:35 AM
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| I have both VS2010 and VS2012 installed. There are no extensions listed as installed in the VS2010 extension manager. VA no longer appears as installed in the VS2012 extension manager. |
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feline
Whole Tomato Software
United Kingdom
19004 Posts |
Posted - Aug 25 2014 : 11:21:41 AM
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| Which IDE are you seeing the VAssistX IDE menu in? Are you being prompted for a license key in both IDE's or just one of them? |
zen is the art of being at one with the two'ness |
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pates
New Member
8 Posts |
Posted - Aug 25 2014 : 11:53:52 AM
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| I'm only seeing the prompt and menu in VS2012. |
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feline
Whole Tomato Software
United Kingdom
19004 Posts |
Posted - Aug 25 2014 : 1:07:14 PM
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Can you please look in:
IDE tools menu -> Extensions and Updates...
what items are listed for your Installed extensions? On a full install of VS2012 with VA I have the following extensions listed:
Microsoft Advertising SDK for Windows 8.1
Microsoft AST.NET and Web Tools
NuGet Package Manager
Visual Assist
Visual Studio Extensions for Windows Library for JavaScript
Have you restarted VS2012 since uninstalling VA? |
zen is the art of being at one with the two'ness |
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pates
New Member
8 Posts |
Posted - Aug 25 2014 : 1:12:27 PM
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Yes, I've restarted VS2012 and the machine itself since uninstalling.
Installed extensions listed:
CodeMaid
Microsoft ASP.Net and Web tools
NuGet Package Manager
Productivity Power Tools
Four different TFS extensions, and
Visual Studio Extensions for Windows Library for JavaScript
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feline
Whole Tomato Software
United Kingdom
19004 Posts |
Posted - Aug 25 2014 : 2:29:49 PM
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Before we try anything to direct, can you please try downloading our installer, and installing VA for just VS2012:
http://www.wholetomato.com/downloads/default.asp
hopefully, when you now load VS2012, VA will be listed in the Extension manager, and this time, when you uninstall VA from the extension manager, this will properly remove and uninstall VA.
If this does not help then we will do something more direct. |
zen is the art of being at one with the two'ness |
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pates
New Member
8 Posts |
Posted - Aug 28 2014 : 08:06:36 AM
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| That didn't work either, unfortunately. |
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feline
Whole Tomato Software
United Kingdom
19004 Posts |
Posted - Aug 28 2014 : 9:19:56 PM
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Sorry about that, it was a nice hope. Two more ideas. First, please make sure that all instances of the IDE are closed, then run the command:
"C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\Common7\\IDE\\devenv.exe" /setup
this assumes that VS2012 is installed to the default location on a 64bit OS. If the path is wrong, please use the correct path. Now wait until the "devenv.exe" process has closed, this may take a few seconds, or a minute or so, depending on your system.
Once the "devenv.exe" process has closed please load VS2012 and see if there is still any sign of VA. If VA is still present, and installed, then close the IDE and look for the VA install directory. This FAQ entry shows you how to find it:
http://docs.wholetomato.com/default.asp?W449
The installed directory is the <hashed name> directory containing the Autotext directory. Please delete this directory, and all of its content.
Now run the command:
"C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\Common7\\IDE\\devenv.exe" /setup
a second time, again waiting for the "devenv.exe" process to exit. Now when you load VS2012 VA should have been successfully removed. |
zen is the art of being at one with the two'ness |
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uninstalled trial; prompts to enter key continue
