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 Account creation page for license portal not found
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fschoenm
New Member

6 Posts

Posted - Apr 29 2019 :  04:26:45 AM  Show Profile  Reply with Quote
Trying to register a license via the VAX menu and clicking on "Create account" in the registration window opens a 404 error page in the web browser (https://license.codegear.com/srs6/customerNew.do).

That makes it impossible right now to register a new key to your product.

Also going to https://www.codegear.com/ directly shows a big warning in Firefox because the site's certificate seems to be invalid.

Edited by - fschoenm on Apr 29 2019 04:29:03 AM

sean
Whole Tomato Software

USA
2817 Posts

Posted - Apr 29 2019 :  10:57:41 AM  Show Profile  Reply with Quote
I'm sorry for the inconvenience. The web team is working on a fix. In the meantime, if you are blocked from using VA, request a trial license extension by sending mail to [email protected].
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sean
Whole Tomato Software

USA
2817 Posts

Posted - Apr 29 2019 :  2:24:07 PM  Show Profile  Reply with Quote
The 404 error appears to be addressed now.
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