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 VS Processes Active - Waiting To Retry
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swinefeaster
Tomato Guru

310 Posts

Posted - Aug 06 2021 :  1:28:30 PM  Show Profile  Reply with Quote
I've only been able to install VAX after a clean reboot. Closing VS and killing the devenv.exe is not sufficient, the installer just hangs waiting.

What other processes can I kill manually to avoid a reboot?

thanks

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Aug 09 2021 :  07:00:55 AM  Show Profile  Reply with Quote
There are several processes that can cause this. Can you please look in your %TEMP% directory for files called:

vsix*.log

the most recent file(s) should tell you which process is being picked up, which is stopping the installer from running.

zen is the art of being at one with the two'ness
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foxmuldr
Tomato Guru

USA
412 Posts

Posted - Jul 04 2024 :  1:43:52 PM  Show Profile  Reply with Quote
In my case it was vctip.exe. It's happened every time I go to update VAX in recent versions.

Can I suggest you add a note to the installer on the "Close all instances of Visual Studio" to check the %TEMP%\vsix*.log files to see which process(es) is(are) blocking?

Would be helpful.

--
Rick C. Hodgin

Edited by - foxmuldr on Jul 04 2024 1:45:04 PM
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feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 05 2024 :  06:09:23 AM  Show Profile  Reply with Quote
The blocking process problem used to be really rare, but seems to be becoming a lot more common of late. We are looking into adding an option to the installer to kill the problem processes when the installer gets blocked:

case=164496

zen is the art of being at one with the two'ness
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tony.riviere
Ketchup Master

France
58 Posts

Posted - Jul 08 2024 :  2:53:01 PM  Show Profile  Reply with Quote
I got the error too with the last installer 2522, here is the blocking process:

08/07/2024 20:49:34 - Blocking processes:
08/07/2024 20:49:34 - Microsoft.ServiceHub.Controller.exe (18168) : C:\Program Files\Microsoft Visual Studio\2022\Preview\Common7\ServiceHub\Controller\Microsoft.ServiceHub.Controller.exe

Note that it happens right after a reboot, nothing launch but VAX installer.
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feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 09 2024 :  07:56:41 AM  Show Profile  Reply with Quote
After a reboot?! That really is a surprise, I don't think I have ever seen this problem before.

If you have the time to study this for a little bit, could you reboot and then run Process Explorer, which can be downloaded, or run directly, from here:

https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer

unlike task manager process explorer shows the parent process, so you can look to see if the "Microsoft.ServiceHub.Controller.exe" has a parent process. I am wondering if something is being run on start up that would explain why this is running after a reboot without having first loaded Visual Studio.

zen is the art of being at one with the two'ness
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