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 Last version (2021.4) is crashing with big project
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caragones
New Member

Spain
3 Posts

Posted - Nov 11 2021 :  1:50:22 PM  Show Profile  Reply with Quote
With little projects, I can work but when I try to work with a big project I have to disable the plugin or it crashes after some minutes.
Can I send some kind of log?

I have entered my license from a trial version. The trial version also crashed.

This is my configuration:

Support ends 2022.11.02
VA_X.dll file version 10.9.2435.0 built 2021.10.28
DevEnv.exe version 16.11.31729.503 Professional
msenv.dll version 16.0.31702.136
Comctl32.dll version 6.10.18362.418
Windows 10 10.0 1909 Build 18363.418
12 processors (x86-64, WOW64)
Language info: 1252, 0x409

Platform: Project defined
Stable Includes:
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Auxiliary\VS\UnitTest\include\v150;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\atlmfc\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\include;
C:\Program Files (x86)\Windows Kits\10\Include\10.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\atlmfc\include;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\include;
C:\WinDDK\7600.16385.1\inc\ddk;
C:\WinDDK\7600.16385.1\inc\api;
C:\Program Files (x86)\Windows Kits\10\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\atlmfc\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\include;
C:\Program Files (x86)\Windows Kits\NETFXSDK\4.8\Include\um;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.19041.0\cppwinrt;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.19041.0\winrt;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.19041.0\shared;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.19041.0\um;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Auxiliary\VS\UnitTest\include;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.19041.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Auxiliary\VS\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\atlmfc\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\include;

Other Includes:

Stable Source Directories:
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\crt\src;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\atlmfc\src\atl;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\atlmfc\src\mfcm;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.16.27023\atlmfc\src\mfc;
C:\Program Files (x86)\Windows Kits\10\Source\10.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\crt\src;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\atlmfc\src\atl;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\atlmfc\src\mfcm;
C:\Program Files (x86)\Microsoft Visual Studio 14.0\VC\atlmfc\src\mfc;
C:\Program Files (x86)\Windows Kits\10\Source\10.0.19041.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Auxiliary\VS\src;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\crt\src;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\atlmfc\src\atl;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\atlmfc\src\mfcm;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Professional\VC\Tools\MSVC\14.29.30133\atlmfc\src\mfc;

feline
Whole Tomato Software

United Kingdom
17503 Posts

Posted - Nov 12 2021 :  08:22:36 AM  Show Profile  Reply with Quote
Can you please run Windows Task Manager in detailed view, and try tracking the memory usage for Visual Studio? If solution size is the main issue it is possible you will see memory usage hit 3gb just before the crash, which is the limit for a 32bit process, which the IDE is.

If this is happening then disabling IDE intellisense may well help. You can do this by loading the IDE, but not loading your solution, and then setting:

IDE tools menu -> Options -> Text Editor -> C/C++ -> Advanced -> IntelliSense -> Disable IntelliSense = True

can you please capture a mini or full dump of this crash and send it to us, this will hopefully offer some clues as to what is going wrong here, especially since this is very fast for an out of memory crash.

I have emailed you about uploading the dump files.

zen is the art of being at one with the two'ness
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caragones
New Member

Spain
3 Posts

Posted - Nov 17 2021 :  05:24:11 AM  Show Profile  Reply with Quote
Excuse me for the long delay. No, the memory is less than 500.000 KB.

I'm afraid I expressed badly, Visual Studio is not crashing it is just frozen. I can wait forever, it never thaws.

You can see a capture from Process Explorer on this link: https://ibb.co/VjDMQLr
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caragones
New Member

Spain
3 Posts

Posted - Nov 17 2021 :  05:26:27 AM  Show Profile  Reply with Quote
Ah, the last time it froze with a little solution (around 7 projects, most of them only with one or two files and a library with around 20 files).
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feline
Whole Tomato Software

United Kingdom
17503 Posts

Posted - Nov 17 2021 :  07:16:26 AM  Show Profile  Reply with Quote
Thank you for the details, definitely not a memory usage problem then, which is a good start.

Are you seeing this every time you try and load this solution with VA enabled, or is it a bit random?

Can you please try rebuilding VA's symbol database. You can do this by loading the IDE, but not loading any solution. Then pressing the button:

VA Options -> Performance -> Rebuild symbol databases

and then close and reload the IDE. This may fix the problem, or it might have no effect.

A call stack might help, next time the IDE hangs, can you please attach a second instance of the IDE and save out a dump file. This page explains doing so:

https://support.wholetomato.com/default.asp?W303

If you still have the email I sent with the upload details, that is a good way of sending the dump file.

zen is the art of being at one with the two'ness
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