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 VA 2500: doesnt remember license
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Uniwares
Tomato Guru

Portugal
2322 Posts

Posted - Aug 30 2023 :  11:12:02 AM  Show Profile  Reply with Quote
Every restart VA is now asking me to start trial or register, doesn't remember the license I entered.
Happening on two different machines.

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Aug 30 2023 :  11:41:42 AM  Show Profile  Reply with Quote
This does come up occasionally, but the fact you are seeing it on two different machines is a bit concerning. Can you please exit all instances of Visual Studio, then find and delete the folder:

%USERPROFILE%\AppData\Roaming\Embarcadero
you will have to re-enter your license after doing so, but this time it should be remembered correctly.

zen is the art of being at one with the two'ness
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Uniwares
Tomato Guru

Portugal
2322 Posts

Posted - Aug 30 2023 :  12:13:26 PM  Show Profile  Reply with Quote
Seems to be working now on the first machine. Checking on the other tomorrow.
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feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Aug 31 2023 :  06:08:07 AM  Show Profile  Reply with Quote
This fix is reliable, from what people have reported, so it should be fixed. Fingers crossed it stays fixed.

zen is the art of being at one with the two'ness
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Uniwares
Tomato Guru

Portugal
2322 Posts

Posted - Aug 31 2023 :  07:06:35 AM  Show Profile  Reply with Quote
Yes, working on both machines. Thanks.
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