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mugen
New Member
7 Posts |
 Posted - Nov 28 2023 : 02:12:59 AM
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I have old license.
I changed my computer system and reinstalled Windows.
(Windos 10 Enterprise. version: 22H2, OS build 19045.3693, Korean)
I installed Visual Studio 2017 as usual and tried to install the VA_X 2283 version downloaded from the Archive, but it could not be installed.
* (English) This extension is already installed on all applicable products.
* (English) 'VaDebuggerToolsPakage' package did not load properly.
* (English) 'Visual Assist' package did not load properly.
The following error remain in the activityLog of visual studio.
--------------------------------
<entry>
<record>379</record>
<time>2023/11/28 06:26:45.756</time>
<type>Error</type>
<source>VisualStudio</source>
<description>No InprocServer32 registered for package [Visual Assist]</description>
<guid>{removed}</guid>
<hr>8007007e</hr>
<errorinfo></errorinfo>
<path>\AppData\Local\Microsoft\VisualStudio\15.0_4f655589\Extensions\utrviazs.atf\VaPkgAsync.dll</path>
</entry>
--------------------------------
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Nov 28 2023 : 06:55:41 AM
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VA 2283 loads without any problems for me, under Windows 10, with Visual Studio 2017. The first error, VA is already installed, is interesting. Which version number of VA is shown if you look for Visual Assist as an installed extension in the dialog:
IDE tools menu -> Extensions and Updates...
I am wondering if a different version is installed. Can you please try uninstalling VA from this dialog, which will require an IDE restart to take effect, then when you reload the IDE, see if VA is still listed as installed or not?
Assuming VA is no longer listed as installed, if you now run the installer again, do you still get the error about VA being already installed? If so please cancel the install and do a file search of your C drive for the file "VA_X.dll" and see if any instances show up. |
zen is the art of being at one with the two'ness |
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mugen
New Member
7 Posts |
Posted - Nov 28 2023 : 7:25:27 PM
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Among the things I didn't mention, I have install new version from IDE's 'Extensions and Updates' and it worked normally. However, my license was not allowed, so I deleted it and tried to install 2283.
I tried uninstalling and reinstalling according to the guide, but the problem still occurs. Additionally, instances of VA_X.dll are not existed.
quote:
Originally posted by feline
VA 2283 loads without any problems for me, under Windows 10, with Visual Studio 2017. The first error, VA is already installed, is interesting. Which version number of VA is shown if you look for Visual Assist as an installed extension in the dialog:
IDE tools menu -> Extensions and Updates...
I am wondering if a different version is installed. Can you please try uninstalling VA from this dialog, which will require an IDE restart to take effect, then when you reload the IDE, see if VA is still listed as installed or not?
Assuming VA is no longer listed as installed, if you now run the installer again, do you still get the error about VA being already installed? If so please cancel the install and do a file search of your C drive for the file "VA_X.dll" and see if any instances show up.
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Edited by - mugen on Nov 28 2023 7:51:10 PM |
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mugen
New Member
7 Posts |
Posted - Nov 28 2023 : 7:55:32 PM
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Also, there was a compatibility issue, so I installed it in Windows 7 mode.
quote:
Originally posted by feline
VA 2283 loads without any problems for me, under Windows 10, with Visual Studio 2017. The first error, VA is already installed, is interesting. Which version number of VA is shown if you look for Visual Assist as an installed extension in the dialog:
IDE tools menu -> Extensions and Updates...
I am wondering if a different version is installed. Can you please try uninstalling VA from this dialog, which will require an IDE restart to take effect, then when you reload the IDE, see if VA is still listed as installed or not?
Assuming VA is no longer listed as installed, if you now run the installer again, do you still get the error about VA being already installed? If so please cancel the install and do a file search of your C drive for the file "VA_X.dll" and see if any instances show up.
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mugen
New Member
7 Posts |
Posted - Nov 28 2023 : 8:09:40 PM
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I followed the guide below to completely uninstall the new version.
https://docs.wholetomato.com/default.asp?W388
quote:
Originally posted by feline
VA 2283 loads without any problems for me, under Windows 10, with Visual Studio 2017. The first error, VA is already installed, is interesting. Which version number of VA is shown if you look for Visual Assist as an installed extension in the dialog:
IDE tools menu -> Extensions and Updates...
I am wondering if a different version is installed. Can you please try uninstalling VA from this dialog, which will require an IDE restart to take effect, then when you reload the IDE, see if VA is still listed as installed or not?
Assuming VA is no longer listed as installed, if you now run the installer again, do you still get the error about VA being already installed? If so please cancel the install and do a file search of your C drive for the file "VA_X.dll" and see if any instances show up.
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mugen
New Member
7 Posts |
Posted - Nov 28 2023 : 8:48:09 PM
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I installed the latest version using the IDE's 'Extensions and Updates', and downloaded VA 2399, the last version of my license, through 'Revert' in the Visual Assist menu that appears after running the IDE. Similarly, if I run it, a crash occurs, so I attached this Windows Crash report file.
------------------------------------------------
Version=1
EventType=APPCRASH
EventTime=133456954282228289
ReportType=2
Consent=1
UploadTime=133456954285541160
ReportStatus=268435456
ReportIdentifier=102e9b94-5539-4bc0-a434-7739394da84e
IntegratorReportIdentifier=b51e9530-e522-4a64-a7dd-9c2b6b242798
Wow64Host=34404
Wow64Guest=332
NsAppName=VA_X_Setup2399_0.exe
AppSessionGuid=00003da0-0001-000f-ec29-4e906422da01
TargetAppId=W:0006cf279011e9894ab0655fd6fbcb9841b300000904!0000593b50d227ea4a5f53773f5c761c07f2092bbaf8!VA_X_Setup2399_0.exe
TargetAppVer=2021//01//26:00:23:49!28f0215!VA_X_Setup2399_0.exe
BootId=4294967295
TargetAsId=6219
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=c0bc1d10f68f72ec0bd2ef3f2ee427f5
Response.BucketTable=1
Response.LegacyBucketId=2004927838781974517
Response.type=4
Sig[0].Name=application name
Sig[0].Value=VA_X_Setup2399_0.exe
Sig[1].Name=application version
Sig[1].Value=10.9.2399.0
Sig[2].Name=Application timestamp
Sig[2].Value=600f6115
Sig[3].Name=fault module name
Sig[3].Value=VA_X_Setup2399_0.exe
Sig[4].Name=fault module version
Sig[4].Value=10.9.2399.0
Sig[5].Name=fault module timestamp
Sig[5].Value=600f6115
Sig[6].Name=exception code
Sig[6].Value=c0000005
Sig[7].Name=exception offset
Sig[7].Value=0000836b
DynamicSig[1].Name=OS version
DynamicSig[1].Value=10.0.19045.2.0.0.256.4
DynamicSig[2].Name=locale ID
DynamicSig[2].Value=1042
DynamicSig[22].Name=Additional information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional information 3
DynamicSig[24].Value=4db1
DynamicSig[25].Name=Additional information 4
DynamicSig[25].Value=4db1143ed14b8699986099351e36ff6c
UI[2]=C:\Users\Removed\Downloads\VA_X_Setup2399_0.exe
LoadedModule[0]=C:\Users\Removed\Downloads\VA_X_Setup2399_0.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\ProgramData\Symantec\Symantec Endpoint Protection\14.3.8268.5000.105\Data\Sysfer\x86\sysfer.dll
LoadedModule[5]=C:\windows\System32\USER32.dll
LoadedModule[6]=C:\windows\System32\win32u.dll
LoadedModule[7]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.3636_none_a863d714867441db\COMCTL32.dll
LoadedModule =C:\windows\System32\GDI32.dll
LoadedModule[9]=C:\windows\System32\gdi32full.dll
LoadedModule[10]=C:\windows\System32\msvcrt.dll
LoadedModule[11]=C:\windows\System32\msvcp_win.dll
LoadedModule[12]=C:\windows\System32\ucrtbase.dll
LoadedModule[13]=C:\windows\System32\ADVAPI32.dll
LoadedModule[14]=C:\windows\System32\sechost.dll
LoadedModule[15]=C:\windows\System32\RPCRT4.dll
LoadedModule[16]=C:\windows\System32\SHELL32.dll
LoadedModule[17]=C:\windows\System32\ole32.dll
LoadedModule[18]=C:\windows\System32\combase.dll
LoadedModule[19]=C:\windows\System32\OLEAUT32.dll
LoadedModule[20]=C:\windows\System32\psapi.dll
LoadedModule[21]=C:\windows\System32\IMM32.DLL
LoadedModule[22]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[23]=C:\windows\System32\bcryptPrimitives.dll
LoadedModule[24]=C:\windows\system32\uxtheme.dll
LoadedModule[25]=C:\windows\System32\MSCTF.dll
LoadedModule[26]=C:\windows\System32\clbcatq.dll
LoadedModule[27]=C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll
LoadedModule[28]=C:\windows\System32\SHLWAPI.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19045
OsInfo[3].Key=ubr
OsInfo[3].Value=3693
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1042
OsInfo[7].Key=geoid
OsInfo[7].Value=134
OsInfo.Key=sku
OsInfo.Value=4
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222425424
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.3636.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32437
OsInfo[19].Key=svolsz
OsInfo[19].Value=475
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.3693.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Enterprise
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=stopped working
ConsentKey=APPCRASH
AppName=Visual Assist Installer
AppPath=C:\Users\Removed\Downloads\VA_X_Setup2399_0.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=55219C8802DECF76C642EEE4F77459B5
MetadataHash=-1734186446
------------------------------------------------
quote:
Originally posted by feline
VA 2283 loads without any problems for me, under Windows 10, with Visual Studio 2017. The first error, VA is already installed, is interesting. Which version number of VA is shown if you look for Visual Assist as an installed extension in the dialog:
IDE tools menu -> Extensions and Updates...
I am wondering if a different version is installed. Can you please try uninstalling VA from this dialog, which will require an IDE restart to take effect, then when you reload the IDE, see if VA is still listed as installed or not?
Assuming VA is no longer listed as installed, if you now run the installer again, do you still get the error about VA being already installed? If so please cancel the install and do a file search of your C drive for the file "VA_X.dll" and see if any instances show up.
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Edited by - mugen on Nov 28 2023 8:56:12 PM |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Nov 29 2023 : 07:23:44 AM
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OK, lets try a different approach. I am going to explain how to install VA 2399 into a new, default test profile, which should give us a clean install, and tell us if this is a machine problem or a problem with your default profile.
Can you first download the VS2017 specific installer for Visual Assist from:
https://downloadfiles.idera.com/WholeTomato/VA_X_Setup2399_0.vsix
Next you will need extra details about the IDE install to create a test profile. To get these details, please open a Windows command prompt window, and inside the window run the command:
"%ProgramFiles(x86)%\Microsoft Visual Studio\Installer\vswhere.exe"
There will be a set of lines for each different version of Visual Studio that you have installed. For the version you want to install into, you want the "productPath", "dispalyName" and "installationVersion" lines, e.g.
productPath: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe
displayName: Visual Studio Professional 2017
installationVersion: 15.9.28307.1927
You can then use the information from these three lines to make sure that the following command has the correct command line parameters. The values are:
/appidname: = displayName:
/appidinstallpath: = productPath:
/skuVersion: = installationVersion:
The "/skuName:" value is one of "Community / Pro / Enterprise", note for the Professional version it is "Pro", not the expected "Professional".
The working command, for VS2017 Professional, using the values above, is - split into lines to make it easier to read and edit:
"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\VSIXInstaller.exe"
/appidinstallpath:"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe"
/skuName:Pro
/appidname:"Visual Studio Professional 2017"
/skuVersion:15.9.28307.1974
/rootSuffix:"VATest" "C:\Users\%USERNAME%\Downloads\VA_X_Setup2399_0.vsix"
The "rootSuffix" is the name of the test profile you want to install to, and this will be created if it does not already exist. The final parameter is the path of the VSIX installer for Visual Assist that you want to install. Once you have the command set up, the only parts you should need to edit are the skuVersion and the path to the VSIX file, can you please close all instances of Visual Studio and run this command.
Running this command installs VA into the test profile, but it does not load the test profile. If you created the test profile by installing VA, when you run the test profile it will be using the default IDE settings, without asking you which settings you want to use.
To now load the test profile you use the command:
"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe" /RootSuffix VATest
To load your normal, default profile just load the IDE normally. To return to this test profile again, pass the /RootSuffix command line switch when loading the IDE. You can run both profiles at the same time, next to each other. In VS2019 and VS2022 the profile name will be shown just under the close button, in the top right hand corner of the main IDE window. If you export your IDE settings from your main profile you can them import them into the test profile.
Do you see any problems when running the test profile, or does VA load and work correctly? |
zen is the art of being at one with the two'ness |
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mugen
New Member
7 Posts |
Posted - Nov 29 2023 : 7:33:37 PM
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I applied your guide and ran the command without including the 'rootSuffix' parameter as shown below.
-----------------------------------------------------------
"C:\Program Files (x86)\Microsoft Visual Studio\2017\Enterprise\Common7\IDE\VSIXInstaller.exe" /appidinstallpath:"C:\Program Files (x86)\Microsoft Visual Studio\2017\Enterprise\Common7\IDE\devenv.exe" /skuName:Enterprise /appidname:"Visual Studio Enterprise 2017" /skuVersion:15.9.34118.181 "C:\Users\Removed\Downloads\VA_X_Setup2399_0.vsix"
-----------------------------------------------------------
The installation was successful and I was able to enter my license.
Everything is perfect.
Thank you for all your assistance.
quote:
Originally posted by feline
OK, lets try a different approach. I am going to explain how to install VA 2399 into a new, default test profile, which should give us a clean install, and tell us if this is a machine problem or a problem with your default profile.
Can you first download the VS2017 specific installer for Visual Assist from:
https://downloadfiles.idera.com/WholeTomato/VA_X_Setup2399_0.vsix
Next you will need extra details about the IDE install to create a test profile. To get these details, please open a Windows command prompt window, and inside the window run the command:
"%ProgramFiles(x86)%\Microsoft Visual Studio\Installer\vswhere.exe"
There will be a set of lines for each different version of Visual Studio that you have installed. For the version you want to install into, you want the "productPath", "dispalyName" and "installationVersion" lines, e.g.
productPath: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe
displayName: Visual Studio Professional 2017
installationVersion: 15.9.28307.1927
You can then use the information from these three lines to make sure that the following command has the correct command line parameters. The values are:
/appidname: = displayName:
/appidinstallpath: = productPath:
/skuVersion: = installationVersion:
The "/skuName:" value is one of "Community / Pro / Enterprise", note for the Professional version it is "Pro", not the expected "Professional".
The working command, for VS2017 Professional, using the values above, is - split into lines to make it easier to read and edit:
"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\VSIXInstaller.exe"
/appidinstallpath:"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe"
/skuName:Pro
/appidname:"Visual Studio Professional 2017"
/skuVersion:15.9.28307.1974
/rootSuffix:"VATest" "C:\Users\%USERNAME%\Downloads\VA_X_Setup2399_0.vsix"
The "rootSuffix" is the name of the test profile you want to install to, and this will be created if it does not already exist. The final parameter is the path of the VSIX installer for Visual Assist that you want to install. Once you have the command set up, the only parts you should need to edit are the skuVersion and the path to the VSIX file, can you please close all instances of Visual Studio and run this command.
Running this command installs VA into the test profile, but it does not load the test profile. If you created the test profile by installing VA, when you run the test profile it will be using the default IDE settings, without asking you which settings you want to use.
To now load the test profile you use the command:
"C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe" /RootSuffix VATest
To load your normal, default profile just load the IDE normally. To return to this test profile again, pass the /RootSuffix command line switch when loading the IDE. You can run both profiles at the same time, next to each other. In VS2019 and VS2022 the profile name will be shown just under the close button, in the top right hand corner of the main IDE window. If you export your IDE settings from your main profile you can them import them into the test profile.
Do you see any problems when running the test profile, or does VA load and work correctly?
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Edited by - mugen on Nov 29 2023 7:34:15 PM |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Nov 30 2023 : 05:27:17 AM
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Interesting, and thank you for the update. This suggests that the exe installer was having problems, but you might have been fine just double clicking the VSIX installer without using the command line.
I have now seen a few cases where older exe installers struggle on newer versions of Visual Studio, so I am guessing you had a similar, but much more sever form of that problem. |
zen is the art of being at one with the two'ness |
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Topic |
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An error in windows 10 and old license with VS2017
