Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 Checking who uses a license
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Tompalainen
New Member

2 Posts

Posted - Jan 19 2006 :  07:42:13 AM  Show Profile  Reply with Quote
Hi,

I am sharing a 2-user license with a coworker but recently it seems only one of us can run VAX at a time. It would seem like a third person must have installed VAX on the same license but noone seems to have done any reinstallation in the last few days. How do I tackle the issue? Is there some kind of debug utility to view which computers are using a license?

/Thomas

Edited by - Tompalainen on Jan 19 2006 07:44:22 AM

support
Whole Tomato Software

5566 Posts

Posted - Jan 19 2006 :  11:29:41 AM  Show Profile  Reply with Quote
We do not provide a utility to determine who might be using a license since that dabbles into an area of security/spyware in which we do not want to venture. Your only choice is to pester your coworkers.

PCs with VA X installed that are NOT running an IDE do not count in a license check.

Each PC running VA X is counted as one user regardless of the number of instances of the IDE running on the PC.
Go to Top of Page

Tompalainen
New Member

2 Posts

Posted - Jan 19 2006 :  12:04:16 PM  Show Profile  Reply with Quote
I have asked everyone and noone is using the wrong license. The license is supposed to be a 2-user license, is it possible that an error could have been made and that it actually is a 1-user license?

/Thomas
Go to Top of Page

support
Whole Tomato Software

5566 Posts

Posted - Jan 19 2006 :  3:00:25 PM  Show Profile  Reply with Quote
You are welcome to send the key to us. We'll double check.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000