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straightwaytek
Ketchup Master

Canada
66 Posts

Posted - May 08 2006 : 11:08:40 AM

Hello,
Today, I had to reinstall all the software on my system, to upgrade for Windows Vista. When installing Visual Assist X, I realized during registration that my support ended a little while ago (2006.04.26). I was wondering how I can renew support for Visual Assist X? In addition, I realized that an e-mail address is attached to the registration name, which over the past year, I have changed my e-mail address to a different one and am also wondering if it is possible to have a new license generated with reflecting my new e-mail address?

Sincerely,

James Simpson
Straightway Technologies Inc.

rhummer
Tomato Guru

USA
527 Posts

Posted - May 08 2006 : 11:22:02 AM

http://www.wholetomato.com/purchase/buy.html

Click the support renewal radio button.

Yes you can have a different email address for the renewal support you buy ( I have one address for the first license I bought, and a new email for my current renewal ). When you have to renter your key it will first promt you for the full license you bought a year ago then you will enter in the renewal key you are given after purchacing the renewal.

Tools Engineer - Raven Software
VS2005 SP2/VS2008 SP1 - VAX <LATEST> - Win 7 x64

Edited by - rhummer on May 08 2006 11:22:19 AM

straightwaytek
Ketchup Master

Canada
66 Posts

Posted - May 08 2006 : 11:30:23 AM

Hello again,
Thanks for your prompt response.

Regards,

James Simpson

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