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 VA disabled with Kernel debugger
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psenez
Starting Member

1 Posts

Posted - Jul 12 2006 :  08:26:04 AM  Show Profile  Reply with Quote
Hi,

I have a licensing issue when a kernel debugger is hooked up to the system while I'm opening Visual Studio (VC++) .NET 2005 + VA 1530 beta (or any other previous recent versions). Works great when not in remote debugging mode.

Problem:
- Boot Win XP with remote debugging using 1394.

- Start VC++ .NET 2005 --> Breaks in the kernel debugger with message:
%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%sSingle step exception - code 80000004 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
001b:0146bee2 834dfcff or dword ptr [ebp-0x4],0xffffffff

- I do GO (F5) on debugger I have a dialog box that pops:
"The security key for this program currently stored on your system does not appear to be valid for this version of the program. Select Yes to enter a new key, or No to revert to the default settingg (if any)."

- I click "Yes" and a dialog prompts me to enter the registration information (name and key). The Name field is already filled with the good string. I enter the Key and a Box mentions that "Key is valid and has been stored.".

- I press "OK".

- Breaks in kernel debugger with message:
*** ERROR: Module load completed but symbols could not be loaded for kmixer.sys
Single step exception - code 80000004 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
001b:01491f18 50 push eax

- I do GO (F5) on debugger I have a dialog box that pops:
"General extraction error Location ES1".

- I Press "OK".

- VC++ continues to load and VA is disabled.

Any workaround for this problem ?

Thank you very much !

support
Whole Tomato Software

5566 Posts

Posted - Jul 12 2006 :  10:11:38 AM  Show Profile  Reply with Quote
Can you send an email with your license key to [email protected]?
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jpotterf
Starting Member

USA
1 Posts

Posted - Jul 14 2006 :  5:13:55 PM  Show Profile  Reply with Quote
I'm actually running into a similar error myself with VA X v 10.0.1230.0. I don't have access to all my version info right now since it won't load, but I'd love to hear if any resolution to this problem has been found. Instead of accepting and storing my key and then failing, it tells me that my key is invalid, even though I'm using the same key in this case that I used to register the product when I first installed it.


Jason Potterf
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support
Whole Tomato Software

5566 Posts

Posted - Jul 15 2006 :  11:39:08 AM  Show Profile  Reply with Quote
Ack! Build 1230 is very old.

Send your license key via email to get help with this issue.
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