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dabassman
Starting Member

1 Posts

Posted - Mar 01 2007 :  10:42:12 AM  Show Profile  Reply with Quote
In the FAQ section one can read

"Mutliple instances of an IDE on one PC count as one user."

Well, this seems to be not entirely true. I have a 4 user license. When 4 PCs run the IDE, it is not possible to start a second instance on one of them.

What am I missing here?

Regards

Matthias

support
Whole Tomato Software

5566 Posts

Posted - Mar 01 2007 :  10:53:45 AM  Show Profile  Reply with Quote
Multiple instances of an IDE should be fine. We run that way all the time, as do most of our customers.

Despite your best efforts to know where a license is installed, it's likely you have a 5th PC with VA X and your license. Perhaps that PC launched VA X between the time you started the first instance and your attempt to start a second instance.

Send us your license info via our contact form. Get the info from the "Copy Info" button in our options dialog.

http://www.wholetomato.com/support/contact.asp
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