Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 1557 crashes frequently
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

John_H_Bergman
Tomato Guru

USA
198 Posts

Posted - Jul 03 2007 :  1:53:10 PM  Show Profile  Reply with Quote
I also get crases when exiting... but more annoying, I get crashes while I am editting code. Particularly when there are lots of syntax errors in the code (I am converting a VB app to C#).

John H. Bergman
CTO
SiliconZone


[email protected]

To Send email, remove the .online.

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 03 2007 :  4:14:30 PM  Show Profile  Reply with Quote
Clearly not good.

Which IDE are you using? I am guessing VS2005.

Assuming you have a specific problem file, how long is it? 200 lines? 5,000 lines?

Any chance of a call stack?

zen is the art of being at one with the two'ness
Go to Top of Page

Michal Puczynski
Ketchup Master

Poland
85 Posts

Posted - Jul 04 2007 :  02:29:21 AM  Show Profile  Reply with Quote
My case is hangs of IDE when editing, maybe the same root cause.
That time I just added '$' character at begging of line. The char appeared and GUI hanged. I have dump file if you wish. Call stack below:


ntdll!KiFastSystemCallRet
ntdll!ZwWaitForSingleObject+0xc
ntdll!RtlpWaitForCriticalSection+0x132
ntdll!RtlEnterCriticalSection+0x46
WARNING: Stack unwind information not available. Following frames may be wrong.
va_x+0x2de7
va_x+0x10ed5
va_x+0x1fd1f
va_x+0x2289c
va_x+0x2351b
USP10!ScriptTextOut+0x207
USP10!ScriptTextOut+0x207
msenv!CLineMetrics2::LineMetricsTextOut+0xac
msenv!CLineMetrics2::Draw+0x2ca
msenv!CEditView::DrawLine+0x384
msenv!CEditView::Paint+0x2e8
msenv!CEditView::WndProc+0x590
msenv!CEditView::StaticWndProc+0x6f
USER32!InternalCallWinProc+0x28
USER32!UserCallWinProcCheckWow+0x150
USER32!CallWindowProcAorW+0x98

Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 04 2007 :  06:20:20 AM  Show Profile  Reply with Quote
Michal how large is the dump file?
Was this a one off crash, or is this happening fairly regularly?

zen is the art of being at one with the two'ness
Go to Top of Page

Michal Puczynski
Ketchup Master

Poland
85 Posts

Posted - Jul 05 2007 :  02:31:16 AM  Show Profile  Reply with Quote
It happens rarely. Usually selecting text and moving cursor around selection was producing similar effect. That time it happened unexpectedly. The full dump is 175MB, should zip to half of it. The small dump is 300KB.
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 05 2007 :  08:39:15 AM  Show Profile  Reply with Quote
I have emailed you via the forum about getting hold of a copy of these dump files.

zen is the art of being at one with the two'ness
Go to Top of Page

John_H_Bergman
Tomato Guru

USA
198 Posts

Posted - Jul 11 2007 :  09:28:33 AM  Show Profile  Reply with Quote
Sorry, I've been out of town. In my case it is when I change row!field to row["field"].

Typically it happens if I enter the opening [ or [". The project has about 500 files in it, the source files range from 75 to 500 lines. Typically I will see this happen in larger files. This also only happens when there are hundreds of errors present while working through the conversion fallout.

Once the number of errors is reasonable, the crash seems to go away. I worked around this by opening a second instance of VS2005 and editting the files individually there, when in a single file instance, it never crashed.

I have VS2003, VS2005 and Orcas Beta1 installed.

Running on VISTA x64, with DEP enabled... I noticed that there was a crash fixed in 1559, perhaps this is the same issue.

John H. Bergman
CTO
SiliconZone


[email protected]

To Send email, remove the .online.

Edited by - John_H_Bergman on Jul 11 2007 09:30:52 AM
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 11 2007 :  3:27:05 PM  Show Profile  Reply with Quote
John I have asked about this.

case=7635

For now, how reliably can you trigger this problem? Would it be possible to enable VA's logging and then crash the IDE in under 5 minutes? The log files can grow very quickly, so having logging turned on for the shortest possible time helps a lot. Details of logging here:

http://docs.wholetomato.com?W305

zen is the art of being at one with the two'ness

Edited by - feline on Jul 11 2007 3:32:35 PM
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Jul 11 2007 :  3:33:30 PM  Show Profile  Reply with Quote
quote:
Originally posted by Michal Puczynski

It happens rarely. Usually selecting text and moving cursor around selection was producing similar effect. That time it happened unexpectedly. The full dump is 175MB, should zip to half of it. The small dump is 300KB.



I have passed the small dump file and the call stack onto our developers, thank you for these:

case=7634

zen is the art of being at one with the two'ness
Go to Top of Page

John_H_Bergman
Tomato Guru

USA
198 Posts

Posted - Jul 16 2007 :  11:59:29 AM  Show Profile  Reply with Quote
Same for me now... I doubt I'll see it again since I completed my conversion of the code.

John H. Bergman
CTO
SiliconZone


[email protected]

To Send email, remove the .online.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000