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Autotext is not working

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bnk
New Member

5 Posts

Posted - Feb 13 2008 : 06:58:40 AM

The autotext is not working if you are logged in under "localized" account.

For example, if you are logged in using "+?+?+?+?+?+?+?+?+?+?+?+?+?" account, or "#196;m" account (note umlauts!), the autotext does not work. I belive this problem has appeared after moving autotext from "Program Files" to "Documents and settings"..

This happens only when profile name contains non-english symbols.

The path for user account when autotex does not work:
"C:\\Documents and Settings\\+?+?+?+?+?+?+?+?+?+?+?+?+?\\"

But this works just fine:
"C:\\Documents and Settings\\Administrator\\"

In the latest build (10.4.1626.0) this issue still does exist.

Edited by - bnk on Feb 13 2008 07:00:26 AM

feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Feb 13 2008 : 08:42:06 AM

Unfortunately this is a known problem:

case=6044

We are working on a fix. For now if you tell VA to store its symbol database in a different directory, as explained in this FAQ entry:

http://docs.wholetomato.com?W332

then the problem will go away. You just need to make sure the directory path you specify does not contain any Unicode characters.

zen is the art of being at one with the two'ness

bnk
New Member

5 Posts

Posted - Feb 13 2008 : 08:49:46 AM

quote:
Originally posted by feline
Unfortunately this is a known problem:

Great! But why unfortunately?
Many thanks anyways :)