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 1649: Crash on c# file		  New Topic  Reply to Topic
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John_H_Bergman
Tomato Guru

USA
198 Posts
Posted - Sep 30 2008 :  11:14:43 AM  Show Profile  Reply with Quote
I get a fairly frequent crash when opening a specific file. What information do you need from me to troubleshoot it?
John H. Bergman
CTO
SiliconZone


[email protected]

To Send email, remove the .online.

kevinsikes
Tomato Guru

USA
271 Posts
Posted - Sep 30 2008 :  12:29:29 PM  Show Profile  Reply with Quote
Hi John,

This FAQ contains instructions on capturing and submitting log files for examination:

http://docs.wholetomato.com?W305

After examining your files, if we are unable to locate the source of the problem, we may ask you to capture and submit a minidump or stack trace.

Thanks for your willingness to help locate the cause of this problem.



Kevin Sikes
Infotainment Platform Design Engineer
Ford Motor Company
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