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 VAX installer not opening
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asitrela
New Member

Hungary
7 Posts

Posted - Jan 06 2022 :  1:38:43 PM  Show Profile  Reply with Quote
After updating VS 2022 Community Preview to version 17.1.0 Preview 2.0, extensions produced warning/error on startup, not being sure of this being due to extensions, I tried repairing the VS edition.

Note: The warning is about not loading microsoft.visualstudio.testtools.testcasemanagement.qualitytoolspackage correctly, referring me to "C:\Users\<username>\AppData\Roaming\Microsoft\VisualStudio\17.0_########\ActivityLog.xml".

After the repair, extensions got removed as well of course. From this point on VA_X_SetupXXXX_0.exe has just shown the hour-glass. But no window of any kind appears, regardless of VS being open or not, and the installation is not starting/ is not successful.

Making sure it is not the VS version, I tried to install VS 2022 Community 17.0.4 alongside the Preview (even removed the Preview not to render VAX installer choose between the VS versions in the background and fail) without any success regarding VAX installation.

(But noticed that the warnings could be somehow related to ReSharper C++ extension(used alongside VAX previously without any problems besides a small lag), because after its installation on the fresh VS setup, the warning from before occurs right away.)

At the marketplace I found a VSIX version of the earlier 2420 VAX build. But it does not install due to lack of version support according to the logs. So updating from that build to the latest does not seem to be an option.

Any solutions/workarounds? Even some info about what the Setup executable checks that can make it stop/not start without any notice.

Edited by - asitrela on Jan 26 2022 09:45:12 AM

feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 07 2022 :  07:22:30 AM  Show Profile  Reply with Quote
Do you have any other versions of the IDE installed, or do you just have VS2022 preview and release installed?

I ran into both problems yesterday, but wasn't sure if it was just a problem with my test system or not. Partly because I am seeing the warning/error on startup sometimes even without having VA installed, so I am not quite sure what is going on there.

For the installer problem, I have put in a bug report about this:

case=147623

and I am emailing you a link to the VS2022 specific installer, which works correctly for me in this situation.

zen is the art of being at one with the two'ness
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asitrela
New Member

Hungary
7 Posts

Posted - Jan 07 2022 :  2:24:47 PM  Show Profile  Reply with Quote
Thanks for the reply and help. I did install the VS 2019 since my last post. For it does have the VAX built in the extensions facility(VSIX), I managed to install it from within VS 2019 for that version exclusively. But somehow, even so, EXE installers terminate right away I execute them(tracked with Resource Monitor) and vanish from the services list after a few 10 seconds. The VSIX version of build 2440_0 provided separately via support mail works fine with VS 2022 though(now release/current edition, not Preview FYI).
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 10 2022 :  07:57:19 AM  Show Profile  Reply with Quote
Thank you for reporting this, I have just checked on a system with several versions of Visual Studio installed, along with the latest VS2022 preview, and the exe installer doesn't do anything. I did not check this at first, never expecting the preview to have this effect.

We are looking into this, thankfully the individual installers still work as expected.

zen is the art of being at one with the two'ness
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asitrela
New Member

Hungary
7 Posts

Posted - Jan 10 2022 :  08:17:16 AM  Show Profile  Reply with Quote
Something is definitely wrong with the new preview because not only VAX but other plugins also have issues after the latest preview is installed. But I do not think the preview is the sole reason why exe installers do not work. Exes do not do anything even after the preview edition is removed and non-preview ones are installed. Something might have got messed up around the environment( even registry) too. But it is good news you could reproduce.

Is there an official site to get the individual vsix files, specific for VS versions, you are talking about? Because I got the one I could install for VS 2022 via support mail. And if the issue is not resolved until next VAX version release, updating might be an issue without those. :D
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 10 2022 :  1:13:27 PM  Show Profile  Reply with Quote
Confirmed, uninstalling indeed has no effect on the exe installer. The preview that keeps on giving

As for errors with other plugins, I am also seeing this problem, and on a Windows 10 test system that has never had VA installed on it, so it is something about the preview its self. Hopefully that will all be worked out soon.

As for the installers, they have moved, I just need to get my instructions updated for the new location, which will make things a bit easier for everyone.

zen is the art of being at one with the two'ness
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asitrela
New Member

Hungary
7 Posts

Posted - Jan 19 2022 :  4:42:33 PM  Show Profile  Reply with Quote
I might be wrong but I remember that the .EXE which was not working had a different size (77841KB) from the current one(77840KB). Anyway, after a few days and a regular VS reinstall, I tried a fresh EXE (not knowing it might be new), and it works with an identical setup of VS as with which the EXE did not work.

Has anything been updated on the Whole Tomato/VAX side? If yes, what was the issue? :) Thanks in advance.
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shawnchang
Starting Member

1 Posts

Posted - Jan 19 2022 :  11:57:19 PM  Show Profile  Reply with Quote
I have the same problem. Can you email me a workable installer?
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 20 2022 :  06:43:58 AM  Show Profile  Reply with Quote
There is a problem caused by the latest VS2022 preview, VS2022 Preview 2, which is causing our exe installer to crash. So far the problem only appears if you have this preview installed. We are looking into this:

case=147623

Even with the preview installed the individual VSIX installers still work. I have sent emails with the links for the individual installers.

zen is the art of being at one with the two'ness
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Riztazz
Starting Member

Poland
1 Posts

Posted - Jan 21 2022 :  03:05:11 AM  Show Profile  Reply with Quote
Could i ask for a link as well? I am experiencing the same issue with vs22 pro(preview), exe crashes instantly. Everything feels off without VSX :(
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 21 2022 :  06:05:18 AM  Show Profile  Reply with Quote
Email with the links sent, this should get you up and running nice and quickly.

zen is the art of being at one with the two'ness
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tbraun
New Member

2 Posts

Posted - Jan 22 2022 :  11:34:03 AM  Show Profile  Reply with Quote
I'm also experiencing the issue that the latest 2440 installer does not work. It looks like it crashes.

I have VS 2022 and 2017 installed. Can I also get an alternate installer?

```
Microsoft Visual Studio Community 2022
Version 17.0.4
VisualStudio.17.Release/17.0.4+32014.148
Microsoft .NET Framework
Version 4.8.04084

Installierte Version: Community

Visual C++ 2022 00482-90000-00000-AA333
Microsoft Visual C++ 2022

ASP.NET and Web Tools 2019 17.0.795.42246
ASP.NET and Web Tools 2019

C#-Tools 4.0.1-1.21568.1+6ab6601178d9fba8c680b56934cd1742e0816bff
C#-Komponenten, die in der IDE verwendet werden. Abhängig von Ihrem Projekttyp und den zugehörigen Einstellungen kann eine andere Version des Compilers verwendet werden.

Linux-Kernspeicherabbild debuggen 1.0.9.31808
Aktiviert das Debuggen von Linux-Kernspeicherabbildern.

Microsoft JVM Debugger 1.0
Provides support for connecting the Visual Studio debugger to JDWP compatible Java Virtual Machines

Microsoft MI-Based Debugger 1.0
Provides support for connecting Visual Studio to MI compatible debuggers

Microsoft Visual C++-Assistenten 1.0
Microsoft Visual C++-Assistenten

NuGet-Paket-Manager 6.0.1
NuGet-Paket-Manager in Visual Studio. Weitere Informationen zu NuGet finden Sie unter https://docs.nuget.org/.

ProjectServicesPackage Extension 1.0
ProjectServicesPackage Visual Studio Extension Detailed Info

Testadapter für Boost.Test 1.0
Aktiviert Visual Studio-Testtools mit Komponententests, die für Boost.Test geschrieben wurden. Nutzungsbedingungen und Drittanbieterhinweise stehen im Installationsverzeichnis der Erweiterung zur Verfügung.

Testadapter für Google Test 1.0
Ermöglicht die Verwendung von Visual Studio-Testtools mit Komponententests, die für Google Test geschrieben wurden. Die Nutzungsbedingungen und Drittanbieterhinweise stehen im Installationsverzeichnis der Erweiterung zur Verfügung.

TypeScript-Tools 17.0.1001.2002
TypeScript-Tools für Microsoft Visual Studio

VC-Paket für Microsoft Visual Studio 1.0
VC-Paket für Microsoft Visual Studio

Visual Basic-Tools 4.0.1-1.21568.1+6ab6601178d9fba8c680b56934cd1742e0816bff
Visual Basic-Komponenten, die in der IDE verwendet werden. Abhängig von Ihrem Projekttyp und den zugehörigen Einstellungen kann eine andere Version des Compilers verwendet werden.

Visual C++ für Linux-Entwicklung 1.0.9.31808
Visual C++ für Linux-Entwicklung

Visual C++ für plattformübergreifende Mobile-Entwicklung (Android) 17.0.31822.380
Visual C++ für plattformübergreifende Mobile-Entwicklung (Android)

Visual Studio-Tools für CMake 1.0
Visual Studio-Tools für CMake

Visual Studio Code-Debugadapter-Hostpaket 1.0
Interopebene zum Hosten der Visual Studio Code-Adapter in Visual Studio

Visual Studio IntelliCode 2.2
KI-gestützte Entwicklung für Visual Studio.
```
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ChrisG
Whole Tomato Software

USA
283 Posts

Posted - Jan 22 2022 :  12:12:45 PM  Show Profile  Reply with Quote
Sorry everyone. If you are experiencing this issue, please upvote this developer community bug report to get this fixed!

https://developercommunity.visualstudio.com/t/plugin-installer-crashes-with-171-preview-20-insta/1639483
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 24 2022 :  05:52:53 AM  Show Profile  Reply with Quote
tbraun, email sent.

zen is the art of being at one with the two'ness
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tbraun
New Member

2 Posts

Posted - Jan 24 2022 :  08:00:31 AM  Show Profile  Reply with Quote
@feline. Thanks, works now!
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gbehn
New Member

Germany
2 Posts

Posted - Jan 26 2022 :  07:55:04 AM  Show Profile  Reply with Quote
Same Issue here. Had 2017, 2022 (17.1 Preview 4) as well as the non Preview Version of 2022 installed. Uninstalling Preview 4 made no difference btw.
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 26 2022 :  08:18:11 AM  Show Profile  Reply with Quote
gbehn email sent.

zen is the art of being at one with the two'ness
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gbehn
New Member

Germany
2 Posts

Posted - Jan 26 2022 :  08:29:58 AM  Show Profile  Reply with Quote
@feline Thank you very much!
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fraggis
New Member

2 Posts

Posted - Jan 26 2022 :  1:27:18 PM  Show Profile  Reply with Quote
Same here, could you send me the links as well? Thank you!
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - Jan 27 2022 :  07:09:51 AM  Show Profile  Reply with Quote
fraggis email sent.

zen is the art of being at one with the two'ness
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ChrisG
Whole Tomato Software

USA
283 Posts

Posted - Jan 31 2022 :  4:07:29 PM  Show Profile  Reply with Quote
This issue (case 147623) is fixed in VA build 2022.1.

https://support.wholetomato.com/default.asp?W404#2443
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asitrela
New Member

Hungary
7 Posts

Posted - Jan 31 2022 :  4:12:14 PM  Show Profile  Reply with Quote
yeeeey :D
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Traldera
Starting Member

United Kingdom
1 Posts

Posted - May 15 2022 :  10:47:38 AM  Show Profile  Reply with Quote
Is there a workaround for legacy licences? I am using 2358 and now have no way of using my VAX after moving to VS2022
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ChrisG
Whole Tomato Software

USA
283 Posts

Posted - May 15 2022 :  3:06:33 PM  Show Profile  Reply with Quote
Yes, please ping support@wholetomato.com and we can send you a VSIX installer.
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feline
Whole Tomato Software

United Kingdom
17816 Posts

Posted - May 16 2022 :  05:47:36 AM  Show Profile  Reply with Quote
Alternatively, to work around this can you please right click on the exe installer, select Properties, and go to the Compatibility tab in the properties dialog.  If you enable "Compatibility mode" and set it to run in compatibility mode for Windows 7 the installer should load and run without any problems.

zen is the art of being at one with the two'ness
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ChrisG
Whole Tomato Software

USA
283 Posts

Posted - May 16 2022 :  10:42:03 AM  Show Profile  Reply with Quote
^ That sounds much easier.
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