| T O P I C R E V I E W |
| John_H_Bergman |
Posted - Sep 30 2008 : 11:14:43 AM
I get a fairly frequent crash when opening a specific file. What information do you need from me to troubleshoot it? |
| 1 L A T E S T R E P L I E S (Newest First) |
| kevinsikes |
Posted - Sep 30 2008 : 12:29:29 PM
Hi John,
This FAQ contains instructions on capturing and submitting log files for examination:
http://docs.wholetomato.com?W305
After examining your files, if we are unable to locate the source of the problem, we may ask you to capture and submit a minidump or stack trace.
Thanks for your willingness to help locate the cause of this problem.
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