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 Corupted shortcuts after reinstall VAX		  New Topic  Topic Locked
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jv
Starting Member

1 Posts
Posted - Mar 23 2004 :  09:57:06 AM  Show Profile
After reinstall VAX most of my customised shortcuts disapeared or was reassigned to another functionality. It happen with build 1218 and with 1221 too. Since i had about 180 shortcuts assigned, I'm not very happy with that.

feline
Whole Tomato Software

United Kingdom
18939 Posts
Posted - Mar 23 2004 :  10:48:46 AM  Show Profile
during the install did you accept the default option to update / reset the shortcuts?

support, perhaps this shouldnt be the default during the install?
zen is the art of being at one with the two'ness
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LarryLeonard
Tomato Guru

USA
1041 Posts
Posted - Mar 23 2004 :  10:59:32 AM  Show Profile
... And apparently the warning needs to be more alarming...
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support
Whole Tomato Software

5566 Posts
Posted - Mar 23 2004 :  2:55:22 PM  Show Profile
On initial install, VA X does not have the option of resetting. It must. Required by VSIP integration.

We have a note on our downloads page to the effect. Obviously, it is not noticeable enough.

MS acknowledges the problem. VS.NET 2005, aka Whidbey, will have a mechanism to save and restore assignments.
Whole Tomato Software, Inc.
Edited by - support on Mar 23 2004 2:56:09 PM
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Stephen
Tomato Guru

United Kingdom
781 Posts
Posted - Mar 23 2004 :  4:59:23 PM  Show Profile
Maybe you could at least warn the user that you're going to do this and that it's a Microsoft bug. Otherwise they will blame you. (See my post in private thread #1092).
Stephen Turner
ClickTracks http://www.clicktracks.com/
Winner: ClickZ's Best Web Analytics Tool 2003 & 2004
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