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 Installation of VA X
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PatLuja
Tomato Guru

Belgium
416 Posts

Posted - Apr 19 2004 :  04:55:47 AM  Show Profile
Hello all,

While installing VA X, the question is asked if you want to reset the toolbars or not. I don't want to do this at default, because I'll lose all my settings. But the default button for this question is OK and not CANCEL. So when I press space or enter the reset will be caried out.

Could this be changed, please?

With kind regards,
Patrick Luja

Stephen
Tomato Guru

United Kingdom
781 Posts

Posted - Apr 19 2004 :  05:53:49 AM  Show Profile
Also the warning should appear even the first time you install VAX, even though there is no choice about it then, just so that people know it's not Whole Tomato's fault.

Stephen Turner
ClickTracks http://www.clicktracks.com/
Winner: ClickZ's Best Web Analytics Tool 2003 & 2004
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Old as dirt
Tomato Guru

USA
246 Posts

Posted - Apr 19 2004 :  08:57:39 AM  Show Profile
Don't you think that putting warnings where warnings arn't needed makes people disregard warnings when they are needed? I think it is better to not put the warning the first time it is installed.
I do like the idea of making No the default button.

Ken

Edited by - Old as dirt on Apr 19 2004 08:58:50 AM
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Stephen
Tomato Guru

United Kingdom
781 Posts

Posted - Apr 19 2004 :  10:20:04 AM  Show Profile
I think WT somehow needs to tell people that it's Microsoft's fault that the toolbars have to be reset. Lots of people blame WT for this, and immediately have a negative feeling about the product.

Stephen Turner
ClickTracks http://www.clicktracks.com/
Winner: ClickZ's Best Web Analytics Tool 2003 & 2004
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LarryLeonard
Tomato Guru

USA
1041 Posts

Posted - Apr 19 2004 :  10:58:27 AM  Show Profile
You're absolutely right, IMHO. I'd go even farther than that - I'd prove it was a Microsoft issue by providing some kind of link: a Knowledge Base article, a ticket number, a quote from Bill Gates - anything to demonstrate that's it's a known issue, and they're not just pointing fingers.
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support
Whole Tomato Software

5566 Posts

Posted - Apr 19 2004 :  12:28:45 PM  Show Profile
For starters, we beefed up the warning on our downloads page.

http://www.wholetomato.com/downloads

We are unable to find a reference to the problem other than in a newsgroup posting. Let us know if you find something.

Whole Tomato Software, Inc.
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PatLuja
Tomato Guru

Belgium
416 Posts

Posted - Apr 20 2004 :  02:29:44 AM  Show Profile
Dear Support,

Do you concider to change the default (and cancel) button to NO in the next installer?

Thank you.

With kind regards,
Patrick Luja
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PatLuja
Tomato Guru

Belgium
416 Posts

Posted - May 03 2004 :  02:47:14 AM  Show Profile
Hello all,

I've installed version 1033 today, and the installer would still accept Yes (at the question if it should reset the toolbars) if I would have pressed space (luckily I didn't).

Could this please be adapted? Thank you.

With kind regards,
Patrick Luja
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support
Whole Tomato Software

5566 Posts

Posted - May 03 2004 :  06:29:00 AM  Show Profile
Default answer to reset for VS.NET is "no" in build 1234.

Default for VC++ 6.0 is still "yes" since side effects are not as drastic as they are for VS.NET.

Whole Tomato Software, Inc.

Edited by - support on May 08 2004 4:03:27 PM
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