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smayne
New Member
USA
4 Posts |
 Posted - Apr 20 2020 : 1:25:00 PM
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I'm experiencing crashes when loading an Atmel Studio project with Visual Assist.
The errors.log files reports:
Exception: VAP::2947 4/20/2020 12:53:04 0x2c44
VA_X.dll file version 10.9.2332.2 Atmel built 2019.05.20
AtmelStudio
msenv.dll version 14.0.25431.1
Comctl32.dll version 6.10.7601.18837
Windows 7 6.1 Build 7601 Service Pack 1
8 processors (x86-64, WOW64)
Language info: 1252, 0x409
Any assistance is appreciated. |
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feline
Whole Tomato Software
United Kingdom
19010 Posts |
Posted - Apr 20 2020 : 2:40:54 PM
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How are you loading Atmel Studio and the project?
Are you first loading Atmel Studio, then loading the project, or are you double clicking on the project to launch Atmel Studio with the project already open?
Is the crash project specific, or are you seeing the same problem if you open a different project, or make a new, default test project? |
zen is the art of being at one with the two'ness |
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smayne
New Member
USA
4 Posts |
Posted - Apr 20 2020 : 3:54:04 PM
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I have been doing both opening AS then the solution, and double clicking the solution. The crash has happened on a few different solutions, but not all solutions. New default projects seems to open ok.
The solutions that I have been seeing crash consistently are made up of 8-15 small projects.
Some testing on other computers has shown that the same project may work perfectly on one machine but crash every time on another. When disabling Visual Assist it will open successfully on all machines.
Does the exception reported in the log help point the search in any particular direction? |
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feline
Whole Tomato Software
United Kingdom
19010 Posts |
Posted - Apr 21 2020 : 06:25:26 AM
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Obviously this is not supposed to be happening. The fact that the crash seems to be machine specific is interesting. As a first step, can you please just load Atmel on it's own, and then press the button:
VA Options -> Performance -> Rebuild symbol databases
and then restart Atmel and load your project? Does this make any difference?
A corrupt VA symbol database should not crash the system, but its a sensible test to start with.
Unfortunately the single error doesn't tell us to much, but if you keep on getting the crash can you please capture a mini dump of Atmel, "AtmelStudio.exe"? Hopefully this will provide us with a better sense of what is going wrong here, and why.
Are you aware of any obvious differences between this machine, where the crash happens, and another machine where the solution works correctly? Any other extensions installed into Atmel, different system utilities running? |
zen is the art of being at one with the two'ness |
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smayne
New Member
USA
4 Posts |
Posted - Apr 21 2020 : 11:49:43 AM
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I have tried rebuilding the symbol databases and still get the crash. I have the minidump, but do not see an option for attaching a file to my post...
I believe all of our machines are running the default extensions that get installed with Atmel, but we do have a mix of Atmel Studio 7.0.2397 and Atmel Studio 7.0.1931. I don't know if there are changes to the default extensions between those versions. |
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feline
Whole Tomato Software
United Kingdom
19010 Posts |
Posted - Apr 21 2020 : 12:09:01 PM
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| I am emailing you about the mini dump, thank you for this. |
zen is the art of being at one with the two'ness |
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smayne
New Member
USA
4 Posts |
Posted - Apr 22 2020 : 09:30:12 AM
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I replied to the email, but figured I'd reply here as well.
I have put two dump files from the crash (one with the heap and one without) and log files that were captured during the AtmelStudio3.dmp run in the Case142159 directory on the FTP site. |
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feline
Whole Tomato Software
United Kingdom
19010 Posts |
Posted - Apr 22 2020 : 10:33:58 AM
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| I have the files, thank you for them, I am looking at them now. |
zen is the art of being at one with the two'ness |
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Atmel Studio Crashes with Visual Assist enabled
