Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 Crash on shutdown
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

PedroElNegro
New Member

Germany
5 Posts

Posted - Feb 12 2006 :  08:59:50 AM  Show Profile  Reply with Quote
Hi there,

I'm using VA X 10.2.1440.0 and VS 6.0 Enterprise with sp5 and processor pack for sp5. I'm using Windows ME (4.90.3000) on a Pentium 3 with 1 Ghz. When I start VC++ everything works fine but on exiting the system crashes telling me that "Explorer.exe" has created an unknown error. After that I get several blue screens and I have to turn off the computers' power. When I try to use VA's "Copy Info"-button the system crashes as well. This problem even occurs when I don't load a project but just start VS and then try to shut it down.

In the system requirements it says that only Win 98 is not supported, does this mean that Win ME isn't supported either?

Anyway, I'll try to collect some more info on this error to post.

Greetings,
Pedro

PedroElNegro
New Member

Germany
5 Posts

Posted - Feb 12 2006 :  09:28:01 AM  Show Profile  Reply with Quote
Hi again,

when it crashes this message pops up:
"Explorer hat in <Unbekannt> einen Fehler verursacht, blablablah"

clicking "Debug" won't work but clicking on "Details" gives this information:

"Explorer verursachte einen Fehler durch eine ung++ltige Seite in Modul <Unbekannt> bei dc6a:1ed176c0 (Explorer caused an error due to an invalid page in module <unknown> at dc6a:1ed176c0):
Register:
EAX=00b1f4a8 CS=016f EIP=1ed176C0 EFLGS=00010246
EBX=00000000 SS=0177 ESP=00b1f35c EBP=00b1f494
ECX=dc6d0040 DS=0177 ESI=bff15168 FS=1f7f
EDX=000200ff ES=0177 EDI=00000000 GS=0000

Bytes bei CS:EIP (Bytes at CS:EIP):

Stapelwerte (Stack):
bfbc9de7 0000077e 00000000 00000000 00000002
00b1f514 00b1f4a8 00000000 00000000 00ffffff
bff15168 0000077e 00000000 00000022 00000000
00000000"

Hope this helps, I added translations in brackets to make it easier to understand.

Pedro
Go to Top of Page

PedroElNegro
New Member

Germany
5 Posts

Posted - Feb 12 2006 :  09:39:21 AM  Show Profile  Reply with Quote
hi all,

more things that just occured when trying to work with VA:
-when trying to switch from VS to another program, e.g. Firefox or Notepad, VA crashes the system as well
-when hovering over the buttons in the "Options"-dialog of VA a tooltip pops up but the rest of the dialog disappears. I have to
click somewhere to make it appear again.

I probably won't report more bugs unless you ask about specific things or special behaviour because I have to reboot every time, I hope u understand.

Pedro
Go to Top of Page

PedroElNegro
New Member

Germany
5 Posts

Posted - Feb 12 2006 :  09:44:14 AM  Show Profile  Reply with Quote
hi

I have to add two things I forgot:
1. I'm using the unregistered trial version of VA X (installed it today)
2. I don't have any other extensions installed

pedro

Edited by - PedroElNegro on Feb 12 2006 09:46:15 AM
Go to Top of Page

alextooter
Ketchup Master

55 Posts

Posted - Feb 13 2006 :  08:10:03 AM  Show Profile  Reply with Quote
I suggest you try to use win2k or winxp. Even nt4 is much more better than 9x.
Go to Top of Page

support
Whole Tomato Software

5566 Posts

Posted - Feb 13 2006 :  12:09:34 PM  Show Profile  Reply with Quote
Alextooter is correct. In fact, Win 9x is not a supported environment.

http://www.wholetomato.com/products/requirements.html
Go to Top of Page

PedroElNegro
New Member

Germany
5 Posts

Posted - Feb 13 2006 :  1:12:49 PM  Show Profile  Reply with Quote
*sigh* OK, I'll use XP. :(
Thanks for your help.

Pedro
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
18951 Posts

Posted - Feb 13 2006 :  3:44:22 PM  Show Profile  Reply with Quote
i used to develop under Win98, i can you from personal experience that WinXP is a *much* better OS for developing! my Win98 machine would crash on its own several times a week, something that stopped happening when i moved to Win2k and WinXP.

zen is the art of being at one with the two'ness
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000