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Rain Dog
Ketchup Master
88 Posts |
 Posted - Apr 20 2008 : 9:13:57 PM
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here is the dump:
<link removeD>
I was not doing anything at the time, VS was in the background and I was playing around with eclipse CDT. |
Edited by - Rain Dog on Apr 22 2008 7:30:09 PM |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 21 2008 : 08:29:40 AM
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Thank you for the dump file. Can you please go to:
VA Options -> System Info -> Copy Info
and paste the details (from the clipboard) into this thread. This will give us the basic information about your setup. |
zen is the art of being at one with the two'ness |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 21 2008 : 12:19:32 PM
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VA_X.dll file version 10.4.1624.0 built 2007.12.07
Licensed to:
VA X: [email protected] (1-user/2-PC license) Support ends 2008.11.30
DevEnv.exe version 8.0.50727.762
msenv.dll version 8.0.50727.762
Font: NSimSun 11(Pixels)
Comctl32.dll version 6.0.2900.2982
Windows XP 5.1 Build 2600 Service Pack 2
2 processors
Platform: Win32
Stable Includes:
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\include;
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\atlmfc\\include;
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\PlatformSDK\\include;
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\PlatformSDK\\common\\include;
E:\\Program Files\\Microsoft Visual Studio 8\\SDK\\v2.0\\include;
E:\\Program Files\\Microsoft DirectX SDK (August 2007)\\Include;
Other Includes:
Stable Source Directories:
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\atlmfc\\src\\mfc;
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\atlmfc\\src\\atl;
E:\\Program Files\\Microsoft Visual Studio 8\\VC\\crt\\src;
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 21 2008 : 1:10:01 PM
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Can you please upgrade to VA 1626, or perhaps VA 1632 - a beta version.
VA 1626 contains some fixes for a couple of different crashes that happened in VA 1624.
http://www.wholetomato.com/downloads/default.asp |
zen is the art of being at one with the two'ness |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 21 2008 : 11:35:56 PM
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This is a crash I am getting with 1626 and 1632:
(2e5c.35c0): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
eax=00003a3a ebx=3a3a3a3a ecx=094dfa6c edx=00000000 esi=00000001 edi=00000000
eip=01b178e8 esp=094dfa04 ebp=094dfa24 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010206
01b178e8 8b0a mov ecx,dword ptr [edx] ds:0023:00000000=????????
0:021> kp
ChildEBP RetAddr
WARNING: Frame IP not in any known module. Following frames may be wrong.
094dfa24 01b14971 0x1b178e8
094dfa9c 1ef0a947 0x1b14971
094dfabc 1ef0aa46 va_x!MigrateDevColor+0x153907
094dfae8 1ef04bd1 va_x!MigrateDevColor+0x153a06
094dfb28 1ef04c8b va_x!MigrateDevColor+0x14db91
094dfbc4 1f116b80 va_x!MigrateDevColor+0x14dc4b
094dfc04 1f116c27 va_x!DllCanUnloadNow+0x1f8c79
094dfc2c 7c918f65 va_x!DllCanUnloadNow+0x1f8d20
094dfca0 7c918dde ntdll!CsrNewThread+0xeb
094dfd18 7c90eac7 ntdll!RtlUnicodeStringToInteger+0x17d
00000000 00000000 ntdll!KiUserApcDispatcher+0x7
Minidump here:
license.wow911.com/downloads/vacrash.dmp
The crash happened after I pressed the '.' here:
nav_graph->PlanPath(location, Ogre::Vector3(17847.), path); |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 22 2008 : 08:37:34 AM
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I am unable to download this second dump file. Is the URL correct?
This line of code, if you turn on:
VA Options -> Advanced -> Listboxes -> Get content from default Intellisense
does this make any difference? If you already have this turned on does turning it off make any difference? |
zen is the art of being at one with the two'ness |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 22 2008 : 7:28:22 PM
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license.wow911.com/Downloads/vzcrash.zip
apparently the .dmp extension is not liked by my server =)
I included the latest hang I experienced in the zip file for a total of 3 dmp files.
Also, I have Get content from default intellisense turned off currently, I will turn it on and verify. |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 22 2008 : 7:29:47 PM
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damnit... i left that last reply there waiting for me to press submit for a few hours...
it does not matter if default intellisense retrieval is on or off.
In the meantime this is what I have done:
1. deleted NCB file (still crashed)
2. rebuilt symbol db
3. flushed VAX files (temp, cache, etc)
I've not crashed after doing 2 and 3, but I've not done much editing either.
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Edited by - Rain Dog on Apr 22 2008 7:37:26 PM |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 23 2008 : 09:36:46 AM
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I still cannot download the dump files. I added "http://" to the front of the link, and I just get a 404 error.
It is possible that rebuilding VA's symbol database will have fixed this crash. A corrupt symbol database is known to cause problems. Normally you should never have a corrupt symbol database, so if this is happening on a regular basis then we need to find and fix the cause of the corruption. |
zen is the art of being at one with the two'ness |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 23 2008 : 8:49:57 PM
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that's because it's supposed to be vscrash.zip, not vzcrash.zp
license.wow911.com/Downloads/vscrash.zip
Sorry about that |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 24 2008 : 08:47:46 AM
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I have the dump files now, thank you for these. I have asked our developers if they have any ideas what is going on here:
case=16264
Do you have any other IDE plugin's installed?
Have you seen this problem with earlier versions of VA?
Since you are seeing it with several versions of VA I am wondering if something else is triggering the crash. Has anything else changed on your system, around the time the crash started happening?
Can you try VA 1635 to see if this makes any difference?
http://www.wholetomato.com/downloads/default.asp |
zen is the art of being at one with the two'ness |
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Rain Dog
Ketchup Master
88 Posts |
Posted - Apr 24 2008 : 4:10:21 PM
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| After I rebuilt the symbol database the hangs and crashes went away so i believe that the issue was related to that. Other than that, nothing had changed on the system in relation to visual studio. |
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feline
Whole Tomato Software
United Kingdom
19022 Posts |
Posted - Apr 25 2008 : 08:57:57 AM
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It is good that this fixed the problem, but we need to try and find what caused the problem. When you install a new version of VA this triggers a rebuild of VA's symbol database. Since you have seen this crash on several different builds of VA something must be happening, fairly often, to cause problems.
Do you run more than one IDE at once? If so is this common? Rare? Is it the same IDE or different IDE's?
What anti-virus software are you using? Very occasionally I see reports of interaction problems between Anti-virus software and VA. |
zen is the art of being at one with the two'ness |
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crash
