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johnwakeman
New Member
United Kingdom
2 Posts |
 Posted - Sep 26 2012 : 08:21:22 AM
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Hi
I am using Visual Studio 2012 on Windows Server R2, and all Visual Assist graphics are showing as a black block:
Can anyone help?
My Info stats:
VA_X.dll file version 10.7.1912.0 built 2012.08.08
Licensed to:
VA X: XXX (1-user license) Support ends 2013.08.30
DevEnv.exe version 11.0.50727.1 Professional
msenv.dll version 11.0.50727.1
Comctl32.dll version 6.10.7600.16661
Windows Server 2008 R2 6.1 Build 7600 (remote)
8 processors (x86-64;
WOW64)
Language info: 1252, 0x809
Many Thanks
John |
Edited by - johnwakeman on Sep 26 2012 08:24:03 AM |
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Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Sep 26 2012 : 11:50:56 AM
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Can you please save log file, so we may be able to see what's the problem?
1. exit Visual Studio
2. turn on logging via registry setting: HKCU \\ Software \\ Whole Tomato \\ Logging = 1
3. start VA
4. open your project and make sure you see the problem
5. exit VS
6. collect and send in the log files
You can learn more about logging and where you find the log files here:
http://docs.wholetomato.com?W305
Please send the files in using the following form:
http://www.wholetomato.com/support/contact.asp
Make sure to include the URL of this topic in the description field so we can match it up.
Anyway, do you only see this problem in VA windows?
The normal suggestion here usually includes that updating your video card driver may help. I know it's kind of unlikely, but it may worth doing anyway. |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Sep 27 2012 : 4:54:31 PM
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We got the log files, and asked a developer to look into it to see if it offers any clue why is it happening. In the meantime, can you please try updating Visual Assist to the very latest version to see if it helps?
http://www.wholetomato.com/downloads/default.asp |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Sep 28 2012 : 11:07:19 PM
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- Are you using Visual Studio through remote desktop? If yes, can you please test if the problem happens when you are using Visual Assist directly, without remote desktop?
- Is this just the VS icons that aren't showing up, or Visual Assist's toolbar icons as well?
Also, would be good to know whether it helps if you install the latest version of Visual Assist. |
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johnwakeman
New Member
United Kingdom
2 Posts |
Posted - Oct 01 2012 : 08:32:25 AM
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Hi
I unable to test the problem locally - as the server is a lights-out configuration, so I can only use Remote Desktop.
I have installed the latest VisualAssist - and the problem still occurs.
Its just the icons in the tool windows - the toolbar icons are absolutely fine.
Regards
John |
Edited by - johnwakeman on Oct 01 2012 08:32:44 AM |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Oct 01 2012 : 9:39:20 PM
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| continuing via email |
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omegazerr
New Member
4 Posts |
Posted - Jul 19 2013 : 02:15:45 AM
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| Hello, I'm encountering this exact same issue, and was wondering if there was any resolution? |
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v_v
Senior Member
Russia
29 Posts |
Posted - Jul 19 2013 : 12:48:11 PM
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I confirm the same problem when working through RDP.
Even more: it appears when I switch to RDP (the same session, I don't close VS) and vanishes when I return to my computer at work.
It is rather old problem (but not very serious I suppose) and in the latest build it remains. |
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omegazerr
New Member
4 Posts |
Posted - Jul 19 2013 : 12:52:28 PM
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another thing to note, this problem does not occur with Visual Studio 2010, which is also installed on my machine - only 2012 has black blocks (and some flickering as well)
Here is my system info:
VA_X.dll file version 10.7.1940.0 built 2013.05.30
Licensed to:
DevEnv.exe version 11.0.60610.1 Professional
msenv.dll version 11.0.60610.1
Comctl32.dll version 6.10.7601.17514
Windows Server 2008 R2 6.1 Build 7601 Service Pack 1 (remote)
8 processors (x86-64;
WOW64)
Language info: 1252, 0x409
Platform: Project defined
Stable Includes:
C:\\Program Files (x86)\\Windows Kits\\8.0\\Include\\winrt;
C:\\Program Files (x86)\\Windows Kits\\8.0\\Include\\shared;
C:\\Program Files (x86)\\Windows Kits\\8.0\\Include\\um;
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\atlmfc\\include;
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\include;
Other Includes:
Stable Source Directories:
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\crt\\src;
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\atlmfc\\src\\atl;
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\atlmfc\\src\\mfcm;
C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\atlmfc\\src\\mfc;
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Jul 19 2013 : 1:18:03 PM
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This seems to be a VS API bug that shows up in certain environments. I'm not sure but either way there is a workaround for this:
http://docs.wholetomato.com?W327 |
Edited by - accord on Jul 19 2013 1:20:29 PM |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Jul 19 2013 : 2:42:03 PM
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| Microsoft has acknowledged the problem and will have a fix for it in VS2013. |
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omegazerr
New Member
4 Posts |
Posted - Jul 24 2013 : 1:01:15 PM
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| thank you; I've switched back to VS2010 for now |
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Topic |
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Graphics Broken in VS2012 RTM
